ddodgeman — TomTom Community


[Apprentice Traveler]

ddodgeman [Apprentice Traveler]

Problem with map message on go 750 live I’ve just updated my device as I recall seeing a message there were updates available at the beginning of summer. Several updates were transferred from pc to unit via the Tom Tom home site All seemed well but now I am on start up being given a choice of 2 maps Europe and Europe 2gb Before it just loaded the map unfortunately if I click either of these options I get the message “problem with map you cannot use this map on this device: Europe 100099 or europe_2gb-85. Can someone please help me. Just wanted to have latest version available to this older unit but now wish I had t bothered as seem to have bricked it. When I looked at the files in explorer on the pc the internal memory seems full don’t know if that’s relevant but I saved the maps to the memory card anyway?? I see on here people have received help to get back up and running so am really hopeful there is something that can be done (especially as I’m travelling tomorrow) thanks

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  • Hi Again. I managed to work it out. Didn’t seem to need to delete map (otherwise new map didn’t prompt itself when it didn’t see one there already - bit of trail and error) Now have maps back on device Thanks Vikram for your help Now I can go on my trip and avoid a lot of stress trying to work out where on earth im going…
  • Thanks vikram really appreciate your help. sorry to be dumb but can you tell me where the map is located in order for me to delete it and what I should look for in terms of folder name. Thanks in advance