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A single post here by TomTom (in a pinned thread that isn't over a year old) would surely be more productive than thousands of users calling in individually, waiting on hold for minutes, then being told one of many versions of the story, based on which member of support you manage to speak to.
@VikramK How and where do we let you know "if something strange"? My device (5000) will not update - MyDrive Connect does now connect, but says Downloading Items and Getting Ready and no update actually happens. Is this expected behaviour?
Thank you for letting us know - however wouldn't it be better to place this as a sticky post somewhere in the forum, or on your main website page so that customers can find out easily. This topic heading isn't even relevant if you are trying to connect via MyDrive Connect where you just get a message saying "Our servers…
