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LC123

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LC123 [Prominent Wayfarer]

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LC123
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  • @VikramK The purple blob, what a confusing addition. Have TomTom lost the plot as I don't even understand what it means even after your explanation. These surprises of changes in functionality is the exact reason release notes should accompany an…
  • To echo other comments on the subject, WHY NO RELEASE NOTES! Why keep your loyal customers in the dark about what you have fixed? Why should I waste the next 30 to an hour testing if bugs that affect me are fixed? (When probably they are not). To…
  • Hi TomTom's are just low end Android phones running Android and the TomTom app. If you can see your TomTom connected to your Wi-Fi access point it even identifies itself as android_<..something>. There is no reason why they couldn't update …
  • Hi Welcome to the club! From your phone when connected to the mobile phone network (i.e. not on Wi-Fi) go to this address http://test-ipv6.com/. Does it say your phone is using Ipv6? If yes this link may be helpful. https://discussions.tomtom.c…
  • Hi I thought I had arrived at some unscrupulous website that had skimmed off all the posts and was replicating the official forum in order to drive traffic to it and advertise.  This is because the URL changes to vanillacommunities.com which doesn'…
  • Hi @Mello Were you able to try this out? Any joy?
  • Hi To be fair to the driver if you are in a strange place and using sat-nav, it's easy to miss signs such as these, and often the signage isn't repeated. Look at the image above, nothing on the traffic lights themselves at the actual turn, a place …
  • Hi You can try and report the issue here https://www.tomtom.com/mapshare/tools however it can take many months if at all for corrections to be applied.
  • Hi I tend to agree that there is nothing 'advanced' about lane guidance, often it doesn't work (known issue), and often it's something you see on the simplest motorway exits so aren't really needed anyway. Things it often forgets to tell you in th…
  • (Quote) Hi @Dlew I can't help with the built in SIM aspect except to say I really think TomTom need to stop selling these devices with built in SIM as 2G is slowly being wound down by the operators, and will be turned off in more and more places o…
  • Hi Sounds liked an issue I had which is due to EE using IPv6 (newer Internet protocol) and for some reason TomTom doesn't like this. See my post here https://en.discussions.tomtom.com/tomtom-traffic-live-and-other-services-47/pixel-xl-2-and-tomtom…
  • Hi Found some info here regarding EE's IPv6 network which uses something called NAT 6-to-4 to route to/from IPv4 addresses. https://community.ee.co.uk/t5/4G-and-mobile-data/Is-EE-s-4G-network-now-IPv6-only-ish/td-p/697079 Do our TomTom's route ov…
  • Hi I would caution against any TomTom with in built SIM. The problem is TomTom (unless they've changed recently) haven't seen fit to upgrade the mobile hardware in them, so it is stuck using 2G. Some places have had 2G turned off completely by V…
  • @Lost Soul Perhaps it is just a fluke on that rat run route and somewhere there is a road marked (incorrectly) as unpaved, so the setting is then avoiding it. I will see how it goes. Google Maps never offered me that short cut, but TomTom did eve…
  • (Quote) Hi I agree and know the device just sleeps by default, but I don't see why that should result in problems or the build up of problems because it doesn't get rebooted often. The reality is there are billions of much more complicated device…
  • (Quote) I agree. I work in IT and develop software and have done support in various capacities, and a factory reset is never a fix, it should never be the first thing to try or the default answer, along side a drum roll reset, which is nothing more…
  • (Quote) Hi This has always bugged us. You get a 'keep right' for often no apparent reason. For example you can go past many slip roads to leave the motorway (in UK) and you hear nothing from TomTom which is fine as you are just carrying on followi…
  • Hi Found an interesting setting that changed the routing. A journey I make in the UK has TomTom telling me to leave the A6 by doing a "rat run" taking me through narrow roads, built up areas etc, not a pleasant drive, to just join the A6 …
  • Hi Well in a last ditch attempt I think I've found the issue that may be the cause of various connection issues with HD Traffic and may only get worse over time for your customers. If anyone from TomTom cares this needs looking into. Please read t…
  • Hi So no reply from TomTom on this subject? Of course avoiding narrow lanes is easily achievable, they do it already, they have all the data and the algorithms for avoiding various types of road in the their HGV satnav (https://www.tomtom.com/en_g…
  • (Quote) The lane thing is deliberate by TomTom as they want to charge more for devices sold to commercial drivers, i.e. HGV, and those devices will avoid lanes etc, there is no reason they can't enable it on all TomTom's but then it's harder sellin…
  • Hi I've had this before, I'm travelling along the motorway very late, there are overhead signs saying the motorway is closed yet HD traffic isn't showing any issues and is keeping me on the motorway, I eventually have no choice but to exit the moto…
  • Hi Just saying "Bug fixes and improvements: Various performance improvements and bug fixes have been implemented." is pointless for your customers. You should list all the specific things fixed so we know if we are wasting our time or no…
  • Hi I guess TomTom have given up with these devices hence no reply. I've switched to using my previous phone as a sat nav with Google maps and their implementation, this actually works, their routing seems to avoid some of the more dubious narrow r…
  • (Quote) Hi I've spent enough time on troubleshooting this already without trying to get past 1st line technical support and drum roll resets etc etc. If no one from TomTom monitors their own forum to pick up potential issues or customer troublesh…