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DougLap


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DougLap
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Hi I can recommend Yamfazman's response to your question. Doug

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DougLap
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GO 5200 GO Camper Via 120 Live GO navigator App
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Réponses

  • Hi @AndreaBesi Yes you can currently add 3rd party POI files to the Premium using the My Drive Website, logging into you account and adding them to your Account. They then Sync to the Device when it subsequently logs in. Regarding returns you will…
  • Hi @AndreaBesi My apologise I forgot that shows you how to convert Favourites t a POI file and they cannot be loaded onto the Discovery models. Hopefully that will be possible at some time. Doug
  • Hi @kate111 With so many working from home during the current situation there is no Phone Line Customer Support. I would suggest that you try the Chat facility. Try the following:- Tap Support at the top of this page Sign in Top Right of next Pag…
  • Hi @AHunter3 Think the following is what you do. Tap your Current position Chevron. ( Black marker appears and a sub menu) Tap Mark Location Tap Menu Tap My Places. Scroll Down and Tap Marked Locations ( at the end of you Favourites list) Tap the…
  • Hi @bmwrt1200 If your TT unit was sold on the basis of Lifetime Cameras then they should still be available. When @VikramK has had a chance to look at your unit in the TT servers he can sort out the settings if required. Look back here later to see…
    dans Erased speed cameras Commentaire de DougLap 07:12
  • Hi @andrefigueiredo How much free memory do you have on the internal memory of your GO50 You will find the figure in Menu/Settings/System/About. If it is less than 400mb then the unit will become slower. If you have an extra memory card fitted t…
  • Hi @nightrunner Look at Youtube for GO6100 battery replacement videos and if you feel able at your own risk to do it yourself then the batteries can be found on Ebay etc. Doug
  • Hi @TMMcDuffee You cannot display a TT PND units screen on a cars display. If your possible new car has a large screen does it support Carplay (Apple) , Android Auto or MirrorLink. The Tomtom Go Navigation App works with CarPlay and Tomtom are work…
  • Hi @MarcoPauloTomtom The Tap Support at the top of this page comment was if you are reading this post then at the very top of the website page you are looking at it says Tomtom top Left then 4 headings the last one is Support. I trust you won't h…
  • Hi @Paul_1234567890 Since the Start of the current situation and so many working from home there has been No Phone Line Support . Try the following:- Tap Support at the top of this page Sign in Top Right of next Page. (you have to do this) When s…
  • Hi @johncadam This forum is for users to help one another and is not directly linked to Customer Support. You need to contact them via Chat. Try the following:- Tap Support at the top of this page Sign in Top Right of next Page. (you have to do t…
  • Hi @MarcoPauloTomtom I suggest that you contact Customer Support via Chat. Try the following:- Tap Support at the top of this page Sign in Top Right of next Page. (you have to do this) When signed in Tap Contact Us bottom right Help Box appears a…
  • Hi @hfd32615375 Glad you are sorted. Doug
  • Hi @Tashap The Tomtom unit only work with the Tomtom maps supplied with the units or bought for them from TT. Doug
    dans Which TomTom? Commentaire de DougLap 4 mars
  • Hi @hfd32615375 I assume you are referring to your XXL so let us see if @VikramK can activate the map for you. look back here later to see what he has to say. Doug
  • Hi @brentmc Look back here later to see what @VikramK has to say after he has had a chance to check your units settings on the TT servers. Doug
  • Hi @Avert Yes Doug
  • Hi @Lammas You need to purchase a Large Vehicle device as Tomtom say they do not support the conversion of a Car unit to a Heavy goods Unit. Doug
  • Hi @Negrini This is a forum of users who seek to help one another and not a direct link to TT's Customer Support I suggest that you contact Customer Support via chat and advise them of the situation. Try the following:- Tap Support at the top of…
    dans credit note for refund Commentaire de DougLap 3 mars
  • Hi @AndySw I have just tried using my !2 mini with the same v14.4 and it has worked fine to the Europe map on my GO5200. However I have noticed one thing. If on the My Drive App I leave the Top position reading Current Position with 2 Stops it…
  • Hi @LePoire The weekly updates are usually very small bits of data for each map you have on the device. With the facility to be able to link the unit to your Wifi's 5Ghz signal the download speeds can be very quick and it is unlikely to take long t…
  • Hi @neilwellings I think there has been a change in that now the Payments are made via Apple and that the subscription now only covers the App on one Apple product. TT have indicated that they are working on introducing Family Share but they have n…
  • Hi @brentmc What was your question as you have not posted on this question before. I see you posted earlier this year about being asked to pay for Maps with what I took to be a reference to lifetime maps. Is that what you are asking about? I advis…
  • Hi @andis89 Glad you are sorted. Doug
    dans lifetime maps Commentaire de DougLap 2 mars