BrianE
Exalted Navigator

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BrianE
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  • If you search this forum you will find that there are many customers unhappy with the way we are treated by this company. Just one example - we have been asking for years for tomtom to provide an option to avoid narrow country lanes, but they have effectively simply ignored our requests. And don't think the camper version…
  • My thoughts exactly and on a dual carriageway you don't have overhead warning signs well in advance to inform you of lane closures/other hazards or variable speed limits to tell you to slow down.
  • They should fix all the problems with the existing devices before launching yet another new product. I certainly won't be buying one.
  • If you are planning to import routes from MyRoute App, I would suggest you carry out an experiment, as there was a problem that any routes created in MyRoute App and subsequently imported onto the sat nav via MyDrive could not be permanently deleted. To see if that is the case you would need to delete a route on your sat…
    dans POI on the Map Commentaire de BrianE mai 2020
  • Just tried it on the AA Route Planner (see below) and it plans the logical route via the Bromsgrove by-pass, so once again we see how unsatisfactory these expensive TomTom devices really are. They should be ashamed of themsleves as they have been in the business for such a long time by comparison that their devices should…
  • I had my sat nav set to Camper, Heavy and when I tried the route in MyDrive, it was set to Truck.
  • So if it can do it on one device, why not on others?
  • Neither traffic nor synchro with my GO Camper to MyDrive was working today and I don't think it was working yesterday either, although I only used my device briefly.
  • I've whitelisted the domains in Skynet and that has unlocked internet access to the program, but I still had a problem with Trend Micro's Ai Protection (built into the router) blocking the download, even though their URL checker web page lists the site as safe, so I had to temporarily disable that to get the download to…
  • Thanks Lost-Soul. I've found the cause (the enhanced firewall "Skynet" on my ASUS router is blocking something). Now all I have to do is try to find out what is being blocked and whitelist it.
  • I might write to my local MP before the government gets too embroiled in Brexit negotiations and all other government business goes out the window.
  • Seems like yet another feature that has been taken off us with later models. I wish TomTom would hurry up and get out of reverse gear!
  • Just tried it again, using Temeside Way, Powick as the starting point and Crown Lea Avenue, Malvern as the destination and this time it has planned the route through Callow End, along the B4424, then along Clevelode Lane and onto Guarlford Road. My current vehicle settings are:- Dimesnions: 6.50; 2.60; 2.75 Weights: 3.50;…
  • Hi Lost Soul. The reason my sat nav didn't just use the A449 was probably because there were roadworks just before the Madresfield turnoff. However, I would have expected it to use Jennet Tree Lane, which runs parallel to the A449, rather than trying to send me down Hawthorn Lane (which was in a much poorer condition that…
  • Yes, I only use voice control for things like "Go Home", "Display My Places", "3D View", etc, but as you can see by my opening post, it can't always even handle simple things like that. I also find having to wait several seconds before being able to issue an instruction somewhat annoying as well and it still catches me out…
  • Just curious: the opening post is in French and yet you have provided contact for a Spanish site?
    dans compte TomTom Commentaire de BrianE janvier 2020
  • Hear hear, or words to that effect. I wonder what odds the betting agencies would offer?
  • I think the clue is in the word "possible". From a quick Google search:- adjective: possible 1. able to be done or achieved. 2. that may exist or happen, but that is not certain or probable. What is the difference between possible and probable? Probable refers to what is likely to be done, to occur, or to be true; possible…
  • Regarding my opening post, I have received an update from TomTom support as follows:- "I have discussed this case with our Technical team. According to them we do have same issue reported by some other customers as well. Based on this we have created a ticket (CCARE:3292) to be investigated on this and forwarded it to the…
  • As far as I am aware, you have a couple of options to create favourites on the latest devices. You can either create them on the device/in MyDrive (which gives you get two-way synchronisation, provided your device is logged into your account) or you can use a third-party tool like ITN Converter to add favourites to a file,…
  • I await developments with bated breath, as Shakespeare would have said.
  • If you see my recent thread about GO Camper routing and the subsequent comments on responses from TomTom, you won't be surprised that the device you have is a downgrade. I don't think the current TomTom development team have much idea about what constitutes a good sat nav or how to troubleshoot problems that are reported…
  • Well, my impression that TomTom support don't really know what to do about this problem has received a boost as I've just received another message from them as follows:- "In order to investigate this issue we need some more information from you, could you please provide us the below details so that I can reescalate the…