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Well, I think that is what the problem is/was. After installing the app and quite a few maps in Android 10, the GO app would hang on start up and never get going. The solution for me was to go to Settings, Storage, Other apps, TomTom GO, Clear cache. And hey presto, GO starts working again.
Just re-installed it, made sure all the permissions are correct. Runs fine until the GO app is turned off completely. On re-start just a black screen. Strange as all my other apps including some navigation and camera apps work fine.
Well, my phone sat all night with a black screen from TomTom GO again. Waze and Coyote are working fine so probably best to stop my subscription to GO? Had ik niet verwacht van een Nederlands bedrijf... Jammer.
Hi szachowa, thanks for your reply. The phone is a Blackview BV9900 Pro with Android 10. When I click on the TomTom GO icon the screen goes black like it used to do on my old Sony, just before the start up screen. On the Blackview it doesn't go onto the start screen though. If I take a picture of the black screen it just…