MichaelJH — TomTom Community
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MichaelJH

[Apprentice Seeker]

MichaelJH [Apprentice Seeker]

I'm about at my wits end with this! I just bought this TomTom Go Basic as a replacement for my old Garmin, thinking that it would be better. I need to get it to work on the road with my VIAO laptop running Windows 8.1, but I cannot get it to connect. I've also tried it with another computer running Windows 10, and my other running Windows 7. Nothing connects. I've tried a reset, and I've tried updating the driver. Nothing. The other thing is, I repeatedly tried to log in on the forum and keep getting rejected. I reset the password and that seemed to work, but when I try to log in it just takes me round in circles. I tried clearing the cache, I tried a different browser. Waste of time. So here I am! I’ve owned this sad piece of machinery for 2 weeks now and I haven’t been able to use it yet. I’ve wasted well over £100 and too many hours on this now. Has anyone got a fix, or do I throw this TomTom in the back of a drawer and go and buy another Garmin?

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MichaelJH
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