How can I download a map with my computer internet connection?

Gm01Gm01 Messages: 1 [New Seeker]
Hello, I did used the special app to connect my gps tomtom go 5200 wifi to my computer but I cannot download a map I've paid for (included on my gps). It loads a little and then stops whereas my internet connection is good... can someone help me to solve that? thank you
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