Can I return a map I bought online?

Olivena

Hello, I've just bought the map of Western Europe online but I couldn't download it on my gps because it doesn't have enough memory space. Can I return the map and be reimbursed? Thank you in advance for your advice. Regards
Nathalie

WillU

Hi Olivena, and welcome to the French forums

You can get arefund if the installation cannot succeed, but there is a big chance someone will help you find a solution.
If you have any questions you would like to be answered in English please post on this forum :
https://en.discussions.tomtom.com/

Notes : Since your profile shows you are based in Brussels, you can also ask your question in Dutch if it's your language :
https://en.discussions.tomtom.com/vragen-over-overige-tomtom-producten-487

WillU

Olivena

Hello WillU
Thank you for your answer. I've been on the phone with the Customer Team and they've been very helpful. I got an offer to buy a new GPS because my older one is not good anymore and the amount that I've spent on the map will be refunded in that way.
thanks
olivena