Can I return a map I bought online? — TomTom Community

Can I return a map I bought online?

OlivenaOlivena Messages: 2 [Apprentice Traveler]
Modifié (avril 2018) dans Compte TomTom et commandes
Hello, I've just bought the map of Western Europe online but I couldn't download it on my gps because it doesn't have enough memory space. Can I return the map and be reimbursed? Thank you in advance for your advice. Regards


  • WillUWillU Messages: 10 Retired Community Managers and Staff
    Hi Olivena, and welcome to the French forums

    You can get arefund if the installation cannot succeed, but there is a big chance someone will help you find a solution.
    If you have any questions you would like to be answered in English please post on this forum :

    Notes : Since your profile shows you are based in Brussels, you can also ask your question in Dutch if it's your language :

  • OlivenaOlivena Messages: 2 [Apprentice Traveler]
    Hello WillU
    Thank you for your answer. I've been on the phone with the Customer Team and they've been very helpful. I got an offer to buy a new GPS because my older one is not good anymore and the amount that I've spent on the map will be refunded in that way.
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