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marrywillies

[Apprentice Seeker]

marrywillies [Apprentice Seeker]

Hi YamFazMan and DougLap I hope you can help with this query . Is website (https://tomtomgpslive.com/update-now) authorised to act on behalf of the TomTom Sat Nav organisation or are they affiliated to TomTom in any way, and do they have TomTom permission to represent themselves as TomTom agents when assisting TomTom customers with map update issues? where can I get written confirmation that this is the case as I am trying to follow-up on the scam last week Thanks

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  • marrywillies
    marrywillies
    Hi YamFazMan and DougLap

    I hope you can help with this query .

    Is website (https://tomtomgpslive.com/update-now) authorised to act on behalf of the TomTom Sat Nav organisation or are they affiliated to TomTom in any way, and do they have TomTom permission to represent themselves as TomTom agents when assisting TomTom customers with map update issues?
    where can I get written confirmation that this is the case as I am trying to follow-up on the scam last week
    Thanks
    January 14
  • marrywillies
    marrywillies
    Hi YamFazMan and DougLap

    I hope you can help with this query .

    Is website (https://tomtomgpslive.com/update-now) authorised to act on behalf of the TomTom Sat Nav organisation or are they affiliated to TomTom in any way, and do they have TomTom permission to represent themselves as TomTom agents when assisting TomTom customers with map update issues?
    where can I get written confirmation that this is the case as I am trying to follow-up on the scam last week
    Thanks
    January 13