xray79 — TomTom Community
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xray79

[Renowned Wayfarer]

xray79 [Renowned Wayfarer]

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xray79
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  • When you synchronize your activities on your phone no data will be available on the PC. If you do an activity and directly synch on your PC you will have teh folder on your PC with the files. The PC synch is now just updating GPS and maybe the softw…
  • are the bars in the memory empty? If not you might have a corrupted activity. I also have issues with tidying up and connecting ot the phone app. But in general if i follow these steps it works.* open Bt on the phone * open the app on the phone and …
  • I also have issues in this updated version of the app on my Samsung S8. are the bars in the memory empty? If not you might have a corrupted activity. I also have issues with tidying up and connecting ot the phone app. But in general if i follow the…
  • (Quote) are the bars in the memory empty? If not you might have a corrupted activity. I also have issues with tidying up and connecting ot the phone app. But in general if i follow these steps it works.* open Bt on the phone * open the app on the ph…
  • I had the same issue (yesterday) that the registration page didn't work after the factory reset. I tried several times but you can also not regesiter via teh myconnect app and then sync and use the watch via the mobile app. Not sure if the user sett…
  • (Quote) I see the same issues as the others and in this SW version it seems to matter on how you connect the watch to the app on your phone. If i turn on my connection on the watch before i open the app on my phone i see the same beahviour. If i ope…
  • same issue here on a S8 and i'm afraid it will not get any better as @tfarabaugh mentioned TT stopped the sports business.... I even need to reset my watch due to the fact that this issue is causing my memory not to clean up. Very annoying.
  • I have the same issue once in a while had it in several software builds. For some reason the watch together with syncing via the app sometimes corrupts an activity. Factory reset will fix this and not a very big deal but annoying as i have to reset …
  • (Quote) That sounds like a real problem. I hoped that it was related to the messages and syncing. Let's hope TT can fix the issue soon.
  • (Quote) Do you happen to have the watch and app synced automatically and do you have notifications enabled? If so you might want to try and disable the notifications and have the watch and app synced only manually.
  • The yellow line indicates the fastest KM section for that run/bike ride. When you zoom in to the section that is yellow you will see a cup indicating the best time. Also in the interval section in the app 3rd tab in the overview you will see all sec…
  • The calories are counted throughout the day. Even as you sleep you will 'burn' calories. Average is calculated based on your profile. When you wear the watch and do an excercise the calorie consumption will be higher compared to non excercise days. …
  • only native apps are supported and no other messaging is available. I would not count on any changes to this feature as TomTom is moving away from the wearable market and i guess focus on development will be mainly bug fixing.
  • For me these features are nice gimmicks and i believe TT developed them due to promises made in the past. As TomTom is moving away from the sports segment i wouldn't count on any changes in these features. But you never know if they might surprise u…
  • (Quote) Makes sense to upload them but unfortunately you have to manually add them. It's not a big thing to do as you can copy and paste sections. But i believe you can only add up to 5 manually created workouts. So you'll have to delete the ones yo…
  • You can turn the device of via the mysport connect software on a laptop. Go to the wheel icon and hold the shift button while hovering over this wheel icon and you will see the factory reset change to power off. I believe that when you plug the devi…
  • Yes you can create workouts with this option on the mysport webpage. You can even mix HR sessions with speed or distance sessions.
  • Forgot the support page. You can call them that is quicker to get help. https://uk.support.tomtom.com/app/contact/locale/en_GB
  • Forget about the phone and app on the phone for now just check the GPS on the watch. If you did a factory reset the mysport connect software should have updated the GPS. what does the watch symbol look like when you check the GPS? You should see a t…
  • Did you try to update the watch via the USB cable on a PC? You will need to get the mysport connect installed on the pc after this you can also do a factory reset there to make sure the software is not corrupted.
  • I'm assuming you are using mysport for both watches. If you have used 2 different mail aliases you need to log in separately with these aliases. Old alias will display the mysport page for the old watch and the last used alias the new one will show …
  • As TomTom is moving away form the sport watches business i would not hope to much on improvements on this feature. My guess is bug fixes wil be made occasionally and that's it. But who knows maybe TT will surprise us but they will never comment on f…
  • The points are highly depending on the heart rate zones but also the duration of the run/ride. The longer you go the more difficult it will to get points. But also the peak HR zones will give you points faster. I once did a breakdown of 2 'similar'…