tfarabaugh
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tfarabaugh
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Did you get any error messages while syncing or did it hang up at all? Have you first installed the Connect software and is it running? The software must be installed and running prior to plugging in the watch. If you are using the phone app, onc…
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There is no escalation as there are no technicians, TT Sports went out f business almost 3.5 years ago (and this is a user forum only). For computer connection issues, is there any damage to the pins in the charger or the contacts on the watch? If …
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The Golfer app is discontinued. All Golfer functionalities have been introduced in the TomTom Sports app so please download and install that one. The previous Golfer app is no longer supported
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They switched the lights off almost 3.5 years ago. Try resetting it using the instructions on this page, starting at the top and working your way down: https://help.tomtom.com/hc/en-us/articles/360013898960
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The music is on a separate partition on the hard rive that won't even get erased from a factory reset. Are you sure the speakers were not connecting to something other than the watch. Plus the watch into your computer and browse to the Music folde…
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That is because you are in demo mode. Press down and go to Options>Demo and select Off. If it is already off, you may also need to do a factory reset to fix it. To do a factory reset, make sure the Connect software is running and dock the watch …
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There are two issues around heart rate using optical HR monitors, and these are on all devices, not just TT ones: low heart rate and HR spikes. Low HR is often seen in rowing, cycling and weight lifting. Any time you do an activity that squeezes …
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I did give you the steps, the point on IOS is it is a different step, in Android you just remove the device. I am not sure how it has never been there, that would mean it was never connected. This is all a moot point anyway, that product is comple…
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Other than a factory reset, which is unlikely to help, there is nothing to be done. TT Sports went out of business over 3 years ago and they never offered a repair service,. It is time for a new watch, there are plenty of brands out there with bet…
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You should reset the phone connection following these steps. First need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal …
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You can try to let the battery completely drain out and then charge it and see if that helps but it is likely that the display is dying. Since TT does not offer a repair service and that product was discontinued years ago (TT Sports went out of bus…
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Per Google translate: runner case 3 contacts for recharging deteriorated exists spare? If you are asking about replacing the charging cable you need to look on third party sites like eBay, Amazon, etc. if there are none on TomTom.com. They stopped…
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Contact Customer Support using the link at the bottom left of this page. Be aware there is no telephone support due to ongoing COVID restrictions.
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For computer connection issues, is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarni…
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So you can see them on MySports website but not the app? In that case you should uninstall and reinstall the app and make sure you are signing in with the exact same user credentials as the website.
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You need to look on third party sites like eBay, Amazon, etc. for knockoffs. They stopped producing them when TT Sports went out of business and discontinued all product lines over 3 years ago (and the Golfer 1 was discontinued even earlier than tha…
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You are correct, it will not likely be fixed.
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Can you try deleting some courses you don't use and see if that stores up some activity space? Are the rounds being loaded into the app and MySports and just don't show on the watch or are they not being saved at all?
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I think you mean TomTom, not Garmin and TT Sports went out of business over 3 years ago and stopped all development at that time (and the Golfer 1 was already discontinued by then). All TT Sports products are now obsolete and are dead products and …
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If it is creating ttbin files it means they are uploading to MySports. Are you sure you are using the same email address in the watch and the website? If you factory reset the watch it will prompt you to login and you can use the right email to ge…
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Did it sync to MySports? The connection may be down and it will catch up once it comes back on but you can always download a data file from MySports and manually upload it to Strava.
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You need to look on third party sites like eBay, Amazon, etc. for knockoffs. They stopped producing them when TT Sports went out of business and discontinued all product lines over 3 years ago so they are increasingly hard to find.
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You cannot get one from TomTom. You can replace the battery yourself, TT does not do it, you will need to Google instructions, get special tools, figure out what battery you need, purchase it, install it, etc. Frankly, you would probably be better…
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I answered that above, replace the battery yourself or throw it out and buy a new watch. Considering it is obsolete, i would not waste any more money on it and would put it towards a new watch personally.
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How many times are you expecting it to buzz?