tfarabaugh — TomTom Community
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tfarabaugh


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tfarabaugh
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250 Likes25 Insightfuls5 InsightfulsWisdomApprentice100 LikesFirst AidName Dropper25 Likes5 LikesExpert (Sport Watches)Expert (Golfer)First AnniversaryFifth AnniversaryStarting UPRegular writer Scribe Wordsmith NovelistExpert (Activity Tracker)

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  • They stopped replacing watch straps a long time ago so that link is dead. You need to look on third party sites like eBay, Amazon, etc. for knockoffs. They stopped producing them when TT Sports went out of business and discontinued all product lines almost 4 years ago so they are increasingly hard to find.
  • For computer connection issues, is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle. Are you…
  • It is likely the toggle switch under it broke. You can google people who took it apart and put tape and stuff under it but it is a temporary fix. Your only long term option is to get a new watch. TT Sports does not offer a repair service and they went out of business almost 4 years ago anyway so it is time to move on to…
  • The only way it will work is if you use it in freestyle mode with the watch above water on safety buoy behind you or in your cap. If it is on your wrist it will lose GPS every time it goes underwater so you will get a very poor track, which leaving it above water remedies. The downside is you will lose any stroke related…
  • You will only get resting HR of 24/7 HR is on.
  • You are writing on the forum for the Touch heart rate monitor which was discontinued many years ago. if you want this to get any attention post it on the right forum.
  • No, they actually went out of business. TT Sports was a separate division within TomTom and it was completely shut down, all employees laid off and all products discontinued and pulled from the shelves.
  • You can't, when you do a reset it puts you on the last stable version (later versions were repealed). You cannot update it and there are no more updates coming as TT Sports went out of business almost 4 years ago and stopped all development.
  • The watches were discontinued when TT Sports went out of business almost 4 years ago, Nothing is going to be added, the whole ecosystem is dead and is just waiting for end of life.
  • There is no fix. I don't know who sold it to you but that product was discontinued at least 5 years ago and TT Sports has been out of business for almost 4 years ago, TT stopped supporting it years ago so someone cheated you. Contact Amazon and get a refund.
  • If you own a Golfer 1, support for that device has been discontinued so it will not get any new courses or updates: https://help.tomtom.com/hc/en-us/articles/4402878792978 If on a Golfer 2, TT gets the course data from a public database so their data is only as good as what the course provides to that database and the…
  • You can't get it repaired for several reasons. TT Sports went out of business almost 4 years ago, they never offered a repair service, glass breakage is not covered under warranty and the glass is not a replaceable part. There is nothing to be done about it, the watch is already an obsolete dead product so there is no…
  • You need to look on third party sites like eBay, Amazon, etc. for knockoffs. They stopped producing them when TT Sports went out of business and discontinued all product lines almost 4 years ago so they are increasingly hard to find.
  • It sounds like you are logged into the website and Sports Connect using different emails. Try logging out of MySports and back in again using the same email you set the watch up with. If that does not work you can do a factory reset and when it prompts to login or register, choose log in and use the email and password you…
  • Are you uploading via the computer or the app?
  • Try a factory reset and if that does not help you can try to let the battery completely drain out and then charge it and see if that helps but it is likely that the display is dying. Since TT does not offer a repair service and that product was discontinued years ago (TT Sports went out of business over 3.5 years ago) it…
  • You can't, they discontinued that model years ago and TT Sports went out of business almost 4 years ago. Look on eBay or amazon for used or knockoffs. Otherwise it is time for a new watch.
  • Sorry, I misunderstood, That is saying that the app is syncing with the TT servers, not the app with the watch. syncing the watch would not happen automatically or with that frequency. Unfortunately, other than running across it by chance you have no way of locating the watch.
  • Syncing is through BT so it would need to be very close, within a few feet. There is no other way to get the watch to relay its position there is no track my watch sort of feature.
  • Syncing is through BT so it would need to be very close, within a few feet. There is no other way to get the watch to relay its position there is no track my watch sort of feature.
  • Reception issues are generally from the watch not being on the same side of the body as the headphone antenna, which will depend on the headphones. On TT headphones with the controls on the right, the watch needs to be on the right. On the ones on the left, the watch needs to be on the left and the control pod needs to…
  • Please see the prior post from Jurgen. The Golfer watch has reached end of life and is no longer able to be fixed. You can try the trick of changing the date Jurgen gives, but it is now obsolete and it is time for a new watch.
  • This will cause the watch to reset the GPS chip, which a factory reset will not do.
  • You should be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted): 1) Plug the watch into the computer and in Sports Connect, click the Gear Icon 2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset…
  • You should be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted): 1) Plug the watch into the computer and in Sports Connect, click the Gear Icon 2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset…