stevenpollitt_un35 — TomTom Discussions

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Comments

Got my device back today guys. bit vague on what they did. they said they repaired it and just re installed the software. but wont get chance to try it out till later in the seek so I will let you know how I go on. Failing that I will be speaking to carreramia lol.

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 March 2021
my device is on its way back so we shall soon see the diagnosis. but in the mean time I have been using maps on my phone but for some strange reason it too has been losing its orientation. beginning to think it is just a motorcycle thing lol

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 March 2021
[email protected] <[email protected]>; this is the email address I am communicating with them at the moment. please feel free to give them a try

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 March 2021
they dont have a direct dial number anymore. you have to contact them via the website and they will respond to you. my unit is actually 6 months out of warranty and they have agreed to take it back

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 March 2021
i have been in touch with tomtom and they have agreed to take the unit back and investigate. I have an apprentice who i recommended this to and he is having the same issues. hopefully they will come back with a cause and I will forward this on when I get it

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 March 2021
i can only assume its a mount problem as when it is on the car mount there are no issues

in Rider 550 switching on/off over bike mount Comment by stevenpollitt_un35 February 2021
I had same issue. soft reboot as above cured it. still happens every now and then

in Speed camera notification on my Rider 550 Comment by stevenpollitt_un35 January 2021
I HAD ISSUESWITH MINE ON THE CAR MOUNT. THEY WERE MOST HELPFUL AND SENT ME A NEW CAR MOUNT AND A NEW LEAD

in Handlebar mount does not charge Comment by stevenpollitt_un35 January 2021

/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } body { font-family: Noway, Noway Regular,Helvetica,Arial,sans-serif; } h1, h2, h3, h4, h5, h6 { font-family: Gotham, Gotham Bold,Helvetica,Arial,sans-serif; } .tile-grid, .container { margin-left: 24px; margin-right: 24px; position: relative; } :root { --gutter: 24px; --columns: 4; } @media (min-width: 768px) { :root { --gutter: 40px; --columns: 8; } .tile-grid, .container { margin-left: 40px; margin-right: 40px; position: relative; } } @media (min-width: 80em) { :root { --gutter: 80px; } .tile-grid, .container { margin-left: 80px; margin-right: 80px; position: relative; } } @media (min-width: 100em) { .tile-grid, .container { width: 1440px; max-width: 1440px; margin-left: auto; margin-right: auto; } } .button { border: none; border-radius: 0px !important; color: #ffffff !important; background-color: #df1b12; font-family: Gotham, Gotham Bold,Helvetica,Arial,sans-serif; cursor: pointer; display: inline-block; font-size: 14px; line-height: 16px; margin: 0; padding: 12px 24px; text-align: center; transition: background-color 0.12s ease-in-out, border-color 0.12s ease-in-out, color 0.15s ease-in-out; user-select: none; white-space: nowrap; -webkit-touch-callout: none; text-transform: uppercase !important; text-decoration: none !important; } .button:hover { background-color: #b1110e; } a.text__link { color: #FFF; } div.text__link { text-decoration: underline; } .zd_Hidden { display: none !important; } .footer { background: #000; margin-top: 40px; color: #FFF; font-size: 14px; line-height: 1.5; padding: 18px 0; font-family: Noway, Noway Regular,Helvetica,Arial,sans-serif; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } input { border-radius: 0; } /*# sourceMappingURL=styles.css.map */ /***** Footer *****/ .footer { margin-top: 40px; padding: 0 0 30px 0; background-color: #000000; } .wide_footer { width: 100% !important; } .dropdown_menu_add_on { border: none !important; border-radius: 0 !important; box-shadow: none !important; background-color: #000 !important; padding: 40px 50px 10px 50px !important; border-top: 1px solid #666 !important; } .dropdown_menu_add_on a { color: #666 !important; transition: all 0.25s ease 0s; } .dropdown_menu_add_on a:hover { background: unset !important; color: #e5e5e5 !important; } .footer .footer__link-groups a { color: #999; transition: color 0.3s; } .footer .footer__link-groups a:hover { color: #bebebe; } .footer-inner, .footer_copyright { margin: 0 auto; padding-left: 20px; justify-content: space-between; font-size: 14px; color: #999; } .footer_copyright { padding-top: 40px; display: flex; } .footer__link-group { margin-left: 0; } .footer-link-group__item { text-transform: none; list-style: none; padding: 10px 0; } @media (min-width: 768px) { .footer-link-group__item { padding: 0; } } .footer-link-group__items { padding-left: 0; margin-block-start: 1em; margin-block-end: 1em; margin-inline-start: 0; margin-inline-end: 0px; } .footer-link-group__link { text-decoration: none; } .footer_border_wrapper { border-top: 1px solid #666; } .text--body2, .text .body2 { font-size: 14px; line-height: 21px; text-transform: none; } /* Footer link groups grid begin - Levitt */ .text--subheadline2, .text .subheadline2 { letter-spacing: 0; text-transform: uppercase; color: #fff; font-family: Gotham, Gotham Bold,Helvetica,Arial,sans-serif; font-size: 14px; } .footer__content--grid { margin-left: auto; margin-right: auto; display: -ms-grid; display: grid; -ms-grid-columns: (1fr) [1]; grid-template-columns: repeat(1, 1fr); grid-column-gap: var(--gutter); row-gap: 40px; column-gap: 40px; } @media (min-width: 768px) { .footer__content--grid { -ms-grid-columns: (1fr) [4]; grid-template-columns: repeat(4, 1fr); } .footer-inner, .footer_copyright { padding-left: 20px; } } @media (min-width: 1440px) { .footer__content--grid { -ms-grid-columns: (1fr) [8]; grid-template-columns: repeat(8, 1fr); margin-left: auto; margin-right: auto; } .footer__link-group { margin-left: 0; grid-column: span 2; } .footer__link-groups { width: 1440px; max-width: 1440px; margin: auto; } .footer-inner, .footer_copyright, .footer_container { padding-left: 0px; width: 1440px; max-width: 1440px; } } .footer_container { margin: 0 auto; padding-left: 0; } @media (min-width: 80em) .footer__content { padding: 40px 0; } @media (min-width: 48em) .footer__content { padding: 40px 0; } .footer__content { padding: 32px 0; } /* Footer link groups end*/ .footer-social { height: 80px; display: -webkit-box; display: -ms-flexbox; display: flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; -webkit-box-pack: center; -ms-flex-pack: center; justify-content: center; background: #000; border-bottom: 1px solid #4a4c4c; } .footer-social-items { display: flex; margin: auto; } .footer-language-selector { color: #999; display: inline-block; font-weight: 300; padding: 40px 0; transition: color 0.3s; } .footer-language-selector:hover { color: #bebebe; } .social_image { margin: 0 24px; } .social_image > img { height: 18px; } /***** End Footer *****/ /***** Cookie Bar ****/ .cookie-panel{bottom:24px;left:24px;padding:16px;position:fixed;right:24px;-webkit-transition:opacity .3s,visibility .3s,-webkit-transform .3s;transition:opacity .3s,visibility .3s,-webkit-transform .3s;transition:opacity .3s,visibility .3s,transform .3s;transition:opacity .3s,visibility .3s,transform .3s,-webkit-transform .3s;z-index:5}.cookie-panel--bg-grey5{fill:#000;--coloredFontColor:#666;--subtleBorderColor:transparent;background-color:#f2f2f2;color:#000}.cookie-panel--bg-grey5.cookie-panel--bg-force-hover,.cookie-panel--bg-grey5.cookie-panel--bg-hoverable:hover{background-color:#ccc}.cookie-panel--bg-brand-red{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#df1b12;color:#fff}.cookie-panel--bg-brand-red.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-red.cookie-panel--bg-hoverable:hover{background-color:#b1110e}.cookie-panel--bg-dark-red{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#b1110e;color:#fff}.cookie-panel--bg-dark-red.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-red.cookie-panel--bg-hoverable:hover{background-color:#e94743}.cookie-panel--bg-light-red{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#e94743;color:#fff}.cookie-panel--bg-light-red.cookie-panel--bg-force-hover,.cookie-panel--bg-light-red.cookie-panel--bg-hoverable:hover{background-color:#b1110e}.cookie-panel--bg-brand-white{fill:#000;--coloredFontColor:#666;--subtleBorderColor:#e5e5e5;background-color:#fff;color:#000}.cookie-panel--bg-brand-white.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-white.cookie-panel--bg-hoverable:hover{background-color:#bebebe}.cookie-panel--bg-dark-white{fill:#000;--coloredFontColor:#666;--subtleBorderColor:transparent;background-color:#bebebe;color:#000}.cookie-panel--bg-dark-white.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-white.cookie-panel--bg-hoverable:hover{background-color:#e5e5e5}.cookie-panel--bg-light-white{fill:#000;--coloredFontColor:#666;--subtleBorderColor:transparent;background-color:#e5e5e5;color:#000}.cookie-panel--bg-light-white.cookie-panel--bg-force-hover,.cookie-panel--bg-light-white.cookie-panel--bg-hoverable:hover{background-color:#bebebe}.cookie-panel--bg-brand-black{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#000;color:#fff}.cookie-panel--bg-brand-black.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-black.cookie-panel--bg-hoverable:hover{background-color:#4a4c4c}.cookie-panel--bg-dark-black{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#4a4c4c;color:#fff}.cookie-panel--bg-dark-black.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-black.cookie-panel--bg-hoverable:hover{background-color:#7a7e80}.cookie-panel--bg-light-black{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#7a7e80;color:#fff}.cookie-panel--bg-light-black.cookie-panel--bg-force-hover,.cookie-panel--bg-light-black.cookie-panel--bg-hoverable:hover{background-color:#4a4c4c}.cookie-panel--bg-brand-blue{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#8dc3eb;color:#000}.cookie-panel--bg-brand-blue.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-blue.cookie-panel--bg-hoverable:hover{background-color:#61ade0}.cookie-panel--bg-dark-blue{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#61ade0;color:#000}.cookie-panel--bg-dark-blue.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-blue.cookie-panel--bg-hoverable:hover{background-color:#bcdcf5}.cookie-panel--bg-light-blue{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#bcdcf5;color:#000}.cookie-panel--bg-light-blue.cookie-panel--bg-force-hover,.cookie-panel--bg-light-blue.cookie-panel--bg-hoverable:hover{background-color:#61ade0}.cookie-panel--bg-brand-teal{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#008d8d;color:#fff}.cookie-panel--bg-brand-teal.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-teal.cookie-panel--bg-hoverable:hover{background-color:#006967}.cookie-panel--bg-dark-teal{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#006967;color:#fff}.cookie-panel--bg-dark-teal.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-teal.cookie-panel--bg-hoverable:hover{background-color:#65a7a9}.cookie-panel--bg-light-teal{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#65a7a9;color:#fff}.cookie-panel--bg-light-teal.cookie-panel--bg-force-hover,.cookie-panel--bg-light-teal.cookie-panel--bg-hoverable:hover{background-color:#006967}.cookie-panel--bg-brand-coral{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#f29ac2;color:#fff}.cookie-panel--bg-brand-coral.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-coral.cookie-panel--bg-hoverable:hover{background-color:#ec619f}.cookie-panel--bg-dark-coral{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#ec619f;color:#fff}.cookie-panel--bg-dark-coral.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-coral.cookie-panel--bg-hoverable:hover{background-color:#f8c9df}.cookie-panel--bg-light-coral{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#f8c9df;color:#fff}.cookie-panel--bg-light-coral.cookie-panel--bg-force-hover,.cookie-panel--bg-light-coral.cookie-panel--bg-hoverable:hover{background-color:#ec619f}.cookie-panel--bg-brand-indigo{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#004b7f;color:#fff}.cookie-panel--bg-brand-indigo.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-indigo.cookie-panel--bg-hoverable:hover{background-color:#002c5e}.cookie-panel--bg-dark-indigo{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#002c5e;color:#fff}.cookie-panel--bg-dark-indigo.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-indigo.cookie-panel--bg-hoverable:hover{background-color:#5d7ca8}.cookie-panel--bg-light-indigo{fill:#fff;--coloredFontColor:#fff;--subtleBorderColor:transparent;background-color:#5d7ca8;color:#fff}.cookie-panel--bg-light-indigo.cookie-panel--bg-force-hover,.cookie-panel--bg-light-indigo.cookie-panel--bg-hoverable:hover{background-color:#002c5e}.cookie-panel--bg-brand-cadmium{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#fdc530;color:#000}.cookie-panel--bg-brand-cadmium.cookie-panel--bg-force-hover,.cookie-panel--bg-brand-cadmium.cookie-panel--bg-hoverable:hover{background-color:#f9b023}.cookie-panel--bg-dark-cadmium{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#f9b023;color:#000}.cookie-panel--bg-dark-cadmium.cookie-panel--bg-force-hover,.cookie-panel--bg-dark-cadmium.cookie-panel--bg-hoverable:hover{background-color:#ffdc7a}.cookie-panel--bg-light-cadmium{fill:#000;--coloredFontColor:#000;--subtleBorderColor:transparent;background-color:#ffdc7a;color:#000}.cookie-panel--bg-light-cadmium.cookie-panel--bg-force-hover,.cookie-panel--bg-light-cadmium.cookie-panel--bg-hoverable:hover{background-color:#f9b023}@media (min-width:48em){.cookie-panel{bottom:16px;left:auto;right:16px;width:calc(50vw - 16px)}}@media (min-width:60em){.cookie-panel{min-width:350px;padding:24px;width:calc(25vw - 32px)}}@media (min-width:80em){.cookie-panel{padding:40px}}.cookie-panel--closed{opacity:0;-webkit-transform:translateY(100%);transform:translateY(100%);visibility:hidden}.cookie-panel__text{margin-bottom:16px}.cookie-panel-buttons{-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-ms-flexbox;display:flex}.cookie-panel-buttons .text{cursor:pointer;margin-left:16px;white-space:nowrap}@media (min-width:80em){.cookie-panel-buttons .text{margin-left:24px}} /***** Cookie Bar ****/ /**** Check boxes on Cookie Bar ***/ .multi-checkbox-input__option{padding-bottom:16px}.multi-checkbox-input__label{font-family: Gotham, Gotham Bold,Helvetica,Arial,sans-serif;font-size:14px;letter-spacing:-.25px;line-height:16px;padding-bottom:16px}.multi-checkbox-input__label--required:after{color:#df1b12;content:"*";display:inline-block;margin-left:4px}.checkbox-input{-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-ms-flexbox;display:flex;position:relative}.checkbox-input__checkbox,.checkbox-input__label{cursor:pointer;display:inline-block}.checkbox-input__checkbox{fill:transparent;background:#fff;border:1px solid var(--subtleBorderColor);height:24px;-webkit-transition:fill .15s,background .15s;transition:fill .15s,background .15s;width:24px}.checkbox-input__checkbox--checked{fill:#fff;background:#df1b12;border:none}.checkbox-input__checkbox--error{border-color:#df1b12}.checkbox-input__checkbox--disabled{background-color:#b2b2b2;pointer-events:none}.checkbox-input__input{opacity:0;position:absolute;width:0;z-index:-1}@media (min-width:60em){.checkbox-input__input:focus+.checkbox-input__checkbox{border-color:#004b7f}}.checkbox-input__label{color:var(--coloredFontColor);cursor:pointer;font-family:Noway, Noway Regular,Helvetica,Arial,sans-serif;font-size:16px;line-height:24px;padding-left:16px}.checkbox-input__label--required:after{color:#df1b12;content:"*";display:inline-block;margin-left:4px}.loading-spacer{position:relative} #checkboxMSG {width: 0; height: 0; opacity: 0;} /**** Check boxes on Cookie Bar ***/ /**** Exit survey ***/ @-webkit-keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } } @-moz-keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } } @keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } } .fade-in { opacity: 0; /* make things invisible upon start */ -webkit-animation: fadeIn ease-in 1; /* call our keyframe named fadeIn, use animattion ease-in and repeat it only 1 time */ -moz-animation: fadeIn ease-in 1; animation: fadeIn ease-in 1; -webkit-animation-fill-mode: forwards; /* this makes sure that after animation is done we remain at the last keyframe value (opacity: 1)*/ -moz-animation-fill-mode: forwards; animation-fill-mode: forwards; -webkit-animation-duration: 0.3s; -moz-animation-duration: 0.3s; animation-duration: 0.3s; } .fade-in.one { -webkit-animation-delay: 0.01s; -moz-animation-delay: 0.01s; animation-delay: 0.01s; } /****** Exit survey - Levitt *****/ .modal { position: fixed; z-index: 99; /* padding-top: 100px; */ left: 0; top: 0; width: 100%; height: 100%; overflow: auto; background-color: rgba(0, 0, 0, 0.7); transition: all 0.3s ease 0.1s; } #survey_body { position: relative; top: 30%; background-color: rgba(255, 255, 255, 1); margin: 0 auto; padding: 0; width: 90%; height: max-content; transition: all 0.3s ease 0.1s; } @media (min-width: 768px) { #survey_body { width: max-content; height: max-content; } } #survey_backgound { background-color: #fff; padding: 40px; } #greetings { margin-top: 0; font-size: 25px; font-weight: 800; color: #000; } .option_container, .survey_question { margin-bottom: 40px; } .op { display: inline-block; cursor: pointer; margin-right: 20px; width: min-content !important; } .tt_survey_btn { border: 1px solid #ddd; padding: 12px 20px; background-color: #f1f1f2; transition: background-color 0.25s ease, color 0.25s ease; } .tt_survey_btn:hover { background-color: #ddd; } #msgspan { margin-left: 39px; color: #7a7e80; } #agree { width: 25px; height: 25px; border: 1.3px solid #bebebe; display: inline-block; cursor: pointer; transition: all 0.25s ease 0s; position: absolute; margin-right: 14px; } #newchkbox { cursor: pointer; } #agree_inner { width: 25px; height: 25px; background-color: #df1b12; position: absolute; top: -1px; left: -1px; } #agree_inner svg { margin-top: 8px; } .button-blue { color: #ffffff; background-color: #8DC3EB; --coloredFontColor: #666; } .button-blue:hover { background-color: #61ADE0 !important; } .button-grey { color: #ffffff; background-color: #4a4c4c; --coloredFontColor: #666; } .button-grey:hover { background-color: #7A7E80 !important; } /*Exit survey*/ /*** Adding Translations ****/ .footer#German .footer-link-group__link:lang(fr), .footer#German .footer-link-group__link:lang(en), .footer#French .footer-link-group__link:lang(de), .footer#French .footer-link-group__link:lang(en), .footer#English .footer-link-group__link:lang(de), .footer#English .footer-link-group__link:lang(fr), .footer#German .text--subheadline2:lang(fr), .footer#German .text--subheadline2:lang(en), .footer#French .text--subheadline2:lang(de), .footer#French .text--subheadline2:lang(en), .footer#English .text--subheadline2:lang(de), .footer#English .text--subheadline2:lang(fr), .footer#German #greetings:lang(fr), .footer#German #greetings:lang(en), .footer#French #greetings:lang(de), .footer#French #greetings:lang(en), .footer#English #greetings:lang(de), .footer#English #greetings:lang(fr), .footer#German #options:lang(fr), .footer#German #options:lang(en), .footer#French #options:lang(de), .footer#French #options:lang(en), .footer#English #options:lang(de), .footer#English #options:lang(fr), .footer#German #msgspan:lang(fr), .footer#German #msgspan:lang(en), .footer#French #msgspan:lang(de), .footer#French #msgspan:lang(en), .footer#English #msgspan:lang(de), .footer#English #msgspan:lang(fr), .footer#German .text--rich:lang(fr), .footer#German .text--rich:lang(en), .footer#French .text--rich:lang(de), .footer#French .text--rich:lang(en), .footer#English .text--rich:lang(de), .footer#English .text--rich:lang(fr), .footer#German .checkbox-input__label:lang(fr), .footer#German .checkbox-input__label:lang(en), .footer#French .checkbox-input__label:lang(de), .footer#French .checkbox-input__label:lang(en), .footer#English .checkbox-input__label:lang(de), .footer#English .checkbox-input__label:lang(fr), .footer#German .button__link:lang(fr), .footer#German .button__link:lang(en), .footer#French .button__link:lang(de), .footer#French .button__link:lang(en), .footer#English .button__link:lang(de), .footer#English .button__link:lang(fr), .footer#German #cookie_panel_preferences:lang(fr), .footer#German #cookie_panel_preferences:lang(en), .footer#French #cookie_panel_preferences:lang(de), .footer#French #cookie_panel_preferences:lang(en), .footer#English #cookie_panel_preferences:lang(de), .footer#English #cookie_panel_preferences:lang(fr) { display: none; }