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Got my device back today guys. bit vague on what they did. they said they repaired it and just re installed the software. but wont get chance to try it out till later in the seek so I will let you know how I go on. Failing that I will be speaking to carreramia lol.
my device is on its way back so we shall soon see the diagnosis. but in the mean time I have been using maps on my phone but for some strange reason it too has been losing its orientation. beginning to think it is just a motorcycle thing lol
i have been in touch with tomtom and they have agreed to take the unit back and investigate. I have an apprentice who i recommended this to and he is having the same issues. hopefully they will come back with a cause and I will forward this on when I get it