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newbie630

[Master Traveler]

newbie630 [Master Traveler]

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newbie630
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  • dhn wrote: You can use Window's File Manager to copy files to the computer and retrieve them if necessary. I think I have tried doing this (I'm not sure what you mean by "retrieve"). I have deleted the new Maps from the device that seems to…
  • dhn wrote: Call again but, this time, do not respond with a model name when prompted. A live agent will then get on the line. I did as suggested and TomTom will reimburse me for the duplicate purchases - so good. Also spoke with a tech cha…
  • Phoned UK Support services. Voice message said TomTom HOME support only through the web site. It seems it is not possible to speak to a person. If the device is more than 5 years old (which it is but is very reliable so why change?) then no updat…
  • Thanks for that information. Neither the Go 720 nor the 740 is listed as past End of Life. I use TomTom HOME, and it does update my operating system and the QuickGPS but only offers a annual subscription for 4 quarterly map updates. I don't want t…