
lampard

lampard
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About
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- lampard
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Hi @andy696 Have you tried the steps above mentioned in the link? Let us know how it goes! Regards, lampard
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Hi @Feckweed405 Welcome to the Community! I'm not sure if the team already has this on the roadmap but I'll forward it as a feature request. Thanks, lampard
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Hi @Liland Thank you, I'll add this as a feature request for the product team. You can still plan a route to contact (with a valid address) using search. Regards, lampard
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Hi there, Welcome to the Community! Can you please try reinstalling the app on your device and let us know if that does the trick for you. Also, are you using an external SD card to store the maps? @Exmoor_walker Please check if the GO Navigation …
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Hi there @andy696 Welcome to the Community! Please follow the steps in the link here and let us know if this helps you to get the subscription back on your app. Regards, lampard
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Hi @LeeVK Welcome to the Community! I see that you already got an update from the support team yesterday. If there's anything else, feel free to update the incident or post back here. Regards, lampard
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Hi @Katiejp16 Welcome to the Community! Have a look at this topic here:https://discussions.tomtom.com/en/discussion/comment/1734662#Comment_1734662 Hope it helps! Regards, lampard
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Hi there, Sorry about my late reply. I don't think there's a button on the CarPlay display to check the alternate routes. We show (in a different color) a possible upcoming alternative without you're asking for one, and then if you start driving on…
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Hi @PHolman Welcome to the Community! Is the watch recognized by Sports Connect software? If yes, please make a factory reset on your watch. If it doesn't fix it, it's probably the display of the watch gone bad. Regards, lampard
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Hi @Jasmin88 Welcome to the Community! When you get a chance, please click 'Yes' to mark comments as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here. Regards, lampard
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Hi @Irmgard007 Welcome to the Community! Did you find Doug's comment helpful? When you get a chance, please click 'Yes' to mark comments as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here…
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Hi @Caldera Welcome to the Community & thank you for flagging this! I'll report this to my team. Regards, lampard
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Hi there @Marek_MkZ The public FAQ link you posted above contains the list of countries for which the Go Navigation has Traffic & Speed Camera coverage. I'm checking with the team about the missing countries from the list. To answer your 2nd q…
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Hi @grof Thank you for this feedback! I'm not aware of any complaints about the volume being too low in the app but I've notified the team and they will take a look into this. Google maps have controls for changing the volume in the settings. From …
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Hi @LisaWithers On iPhone, the subscription is handled by Apple which makes usage of the same subscription on your Samsung device impossible. Regards, lampard
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Hi @amaddocks Did you manage to resolve this? Regards, lampard
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Hi there @ConstantinR Welcome to the Community! Please follow the steps in the link here and see if you manage to resolve your issues? On a side note, Have you obtained this subscription via BILDGONAV voucher? Regards, lampard
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Hi @Bruno_Albuquerque This looks a bit odd. Do you have the Battery Saving mode enabled on your phone while using the app? If yes, close the app and turn that off to see if the map appears? (Open the Settings app on your phone. Navigate to the Batt…
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Hi @Kamrul_m1 Sorry for my late reply! Did you manage to resolve this? Please make sure that your phone (iPhone 12) is logged in to the App Store account that was used to purchase the subscription on the old iPhone 6. You can view your current subs…
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Hi there @Alexmalyk Welcome to the Community! We removed the old TomTom Navigation from the AppStore. The first generation app you’re referring to, we are no longer able to support and no longer offer updates. It was replaced by GO Mobile App and n…
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Hi @JonP2020 Thank you for checking this again! I'll forward this to my team and in the meanwhile, you can use the phone speaker to get the warnings and instructions. Regards, lampard
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Hi @Pavelzhelev When you get a chance, please click 'Yes' to mark comments as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here. Regards, lampard
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Hi @Tatiago Welcome to the Community! The team is already aware of the 'Maria' voice missing from the GO Navigation app and plans to bring it back soon. Regards, lampard
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Hi there @Vinigando Welcome to the Community! The app has not been designed or tested for use with Android head units, so we can't guarantee that it will work with your current set up. The volume slider is removed and on mobile phones, you have eas…
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Hi @IanBond When you get a chance, please click 'Yes' to mark comments as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here. Regards, lampard