lampard
TomTom Moderator
lampard TomTom Moderator
About
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- lampard
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mwh18 wrote: » Voices are as follows: Brian Blessed (UK Yards) Hans Solo (UK Yards) Direction Dudes (UK Yards) Many thanks Hi there, Added all the above voices to your GO premium device. Please download them when connected to WiFi. R…
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Hi there, Welcome to the Community! The premium voices like Homer Simpson are not compatible with the GO Mobile App. Regards, lampard
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@bushmitz make a factory reset on you watch and the old version 1.3.255 will be offered to you in Sports Connect. Please note that you'll loose the latest features like Personalized Workouts, Fitness Age, Control of syncing and alerts. See if this i…
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Hi there @Iluvlesta Sorry about my late reply! Is this the Go Mobile App or the Speed Camera App you're talking about? The overlay mode is only available with the TomTom Speed Cameras app. Regards, lampard
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Hi @bushmitz Have you tried a factory reset on your watch? Please give it a try and do the test run to see if it improves the situation otherwise I can put you on 1.3.255 version to try. Regards, lampard
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Hi Mikael, Sorry for my late reply! Have a look at the reply from tfarabaugh in the thread here : https://discussions.tomtom.com/en/discussion/comment/1243175/#Comment_1243175 Hope this helps! Regards, lampard
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Hi there @Xceed Sorry about my late reply! I think the issue is with the device drivers and since your Rider device (S/N ends with 0193) identified as Remote NDIS Compatible Device, please follow the steps in the public FAQ here to update it manu…
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Hi @gazzer Welcome to the Community! I hope you're talking about the GO Navigation App? Please see the user manual here to know more about Planning a route to a city centre Regards, lampard
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Hi @elionu As mentioned by our support, this is an ongoing issue with TomTom Traffic not working in Canada for NAV 3 Live devices. We'll post back here once there's an update. Regards, lampard
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Hi @Lost_Soul We've seen that the speed camera updates not re-offered on WiFi devices after an update failure which is the case with your device. This has already been forwarded to the concerned team and we're looking into it. In a meanwhile, …
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@ThangTran Done. If you now connect the watch to the computer, the latest version will be offered to you in Sports Connect. @acraggs @ZeeKoei @rribaa This can be the case of depleted battery and rolling back to version version won't help as the w…
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Hello @Lost_Soul I see that speed camera downloads for your Go Premium X has failed. Can you please try to update these again today and see if it's successful? Regards, lampard
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Hi @gorpeniuc Welcome to the Community! Can you try the steps mentioned below and see if this helps? (Spoiler) Regards, lampard
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Hi @KiaRio Welcome to the Community! Please have a look at the public FAQ here to know more about stolen or lost device: https://uk.support.tomtom.com/app/answers/detail/a_id/24844/~/my-device-has-been-stolen-or-lost Regards. lampard
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ThangTran wrote: » execuse me, with the 1.3.255, the watch would not show notification for phone call and sms? Yes... you'll loose the latest features like Personalized Workouts, Fitness Age, Control of syncing and alerts. Cheers, lampard
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Hi @Duke750 Welcome to the Community! You can disable the 'Online Search' from Main Menu>TomTom Services if you don't use it. The search bar on main screen won't show up if you just tap gently on the screen. This is how it looks like on my scr…
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@ThangTran Done! Please make a factory reset on your watch and the version 1.3.255 will be offered to you in Sports Connect. Cheers, lampard
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Hello everyone, Thank you all for your detailed feedback's and @Ains for reporting this! I'll forward this to the product team for further investigation. In a meanwhile, can you all please share the postcodes which has the same behaviors as descr…
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elionu wrote: » Is 1 week that I can't connect with my live services, I'm from Toronto Hi elionu, I would advise you to follow the public FAQ here to troubleshoot and activate the services you purchased: TomTom Traffic or LIVE Services isn…
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Hi @AbraoZD Welcome to the Community! Does the app restart when you use it with SDL in your Yaris? I would advise you to make a complete re-installation of the application on the smartphone. Regards, lampard
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@brcunn @GRSAS If you now perform a factory reset on your watch, the version 1.3.255 will be offered to you in Sports Connect. Regards, lampard
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Hi @togna Welcome to the Community! I would advise you to follow the public FAQ here to troubleshoot and activate the services you purchased: TomTom Traffic or LIVE Services isn't working Regards, lampard
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@nick19971 Your watch is almost 4 years old and might've developed depleted battery. But I've put you on the But make a factory reset on you watch and the old version 1.3.255 will be offered to you in Sports Connect. Please note that you'll loose th…