kieron
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kieron
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  • Hi there @Numb_Nuts1 - The original TomTom power cable for my GO unit (which is positioned to the left of my rear view mirror), has been routed behind the passenger sun visor and then fed behind the roof lining and down the front left windscreen pillar to the power supply with the addition of a 1.5 metre USB extension. If…
  • Hi there @bmwtomtom1 - Here is a link to the current headset compatibility for the TomTom Rider 500/550 - https://help.tomtom.com/hc/en-gb/articles/360013899640-Headset-compatibility-for-TomTom-RIDER-500-550
  • Hi there @etiennevrebos - With regards to the last part of your problem - “of course the sudden black screen happens too for a few seconds/minutes ..... and the continually changing from vertical to horizontal” - this issue can normally be rectified by adjusting the Rider to a more vertical position as the inbuilt…
  • Hi there @snipertr - Here is a modified excerpt posted by JURES (another forum contributor) as a temporary fix for iPhones using iOS 13+ operating systems. If you pair the Rider with your iPhone WITHOUT the MyDrive app, traffic works perfectly! You can even install the MyDrive app afterwards and use it for routing - but -…
  • Hi there @Driller - The voice guidance should be increased/decreased by way of your Cardo Freecom volume control. Whilst you are recieving an instruction from your Rider, then adjust the level. This is how I vary the volume on my Sena system which also stores the individual source levels to memory. Best to do this off the…
  • Hi there @anthony_h_2022 - I have read in previous postings from users that have experienced phantom screen operations and it has normally been resolved by carefully cleaning the edge of the screen between the frame as sometimes, moisture has built up then dried and formed a layer that eventually presses on the screen. It…
  • Hi there @Richard2112 - As your Bluetooth connection is working fine, the voice guidance should be increased on your Cardo Freecom volume control. Whilst you are recieving an instruction from your Rider, adjust the volume. Best to do this off the bike by way of setting a demo route.
  • Hi there @Mauro0206 - If the screws you are referring to have an indented star shape on the head, then it sounds like you need a small set of precision Torx screwdrivers.
  • Hi there @PTHakki - First of all, go to your iPhone settings, then make sure 1. WiFi is Off. 2. Bluetooth is On. 3. Mobile Data slider switch is to the right and showing a green colour (On). 4. Turn on Personal Hotspot and within the settings, slide “Allow others to Join” to the right which then turns green, then in the…
  • Hi there @mattyboy500 - First of all, go to your iPhone settings, then make sure 1. WiFi is Off. 2. Bluetooth is On. 3. Mobile Data slider switch is to the right and showing a green colour (On). 4. Turn on Personal Hotspot and within the settings, slide “Allow others to Join” to the right which then turns green, then in…
  • Hi @MarcoDE - Great to hear it has been a good result for you too - thanks for getting back and letting the forum know. :)
  • [email protected] - Great to hear - thanks for letting the forum know. :)
  • Hi there @navguide - I see that you are based in the USA - does your current mobile phone tariff/provider allow you to tether Bluetooth data to other devices?
  • Hi there @MarcoDE - First of all, go to your iPhone settings, then make sure 1. WiFi is Off. 2. Bluetooth is On. 3. Mobile Data slider switch is to the right and showing a green colour (On). 4. Turn on Personal Hotspot and within the settings slide “Allow others to Join” to the right which then turns green, then in the…
  • Hi there @Andy-Swales - If the device is fully charged, or plugged into a power source, have you tried holding the power button down for up to 30 seconds until you hear the drum beat start up sound?
  • Hi @CharlesH - Great to hear - thanks for letting the forum know. :)
  • Hi @CharlesH - Hopefully @VikramK, a TomTom forum moderator will be able to check your Go 5200 SIM tomorrow to see if it is still active, but in the meantime, this should be able to get your traffic and camera data from your new iPhone SE : First of all, go to your iPhone settings, then make sure 1. WiFi is Off. 2.…
  • Hi @CharlesH - There seems to be a slight misunderstanding here as you do not need to pair your iPhone to your Go 5200 as it has an inbuilt mobile phone SIM (as far as I’m aware, connects to the Vodaphone network in the UK) to receive traffic/speed cameras data, which when purchased from new, is for the lifetime of the…
  • Hi there @CharlesH - Have you tried going into the menu on your Go 5200 settings under WiFi and removing your stored connection (which you only really need to download updates) by pressing the “forget” tab? This should allow the built in SIM to then take priority as the WiFi link on your device, even though out of range,…
  • Google Translate: Thanks, the problem was indeed that the smartphone messages and see who is calling were still enabled. I am now connected again. Thanks again. Hi @Haasbroek - :)
  • Hi @Haasbroek - In de Bluetooth-menu-instellingen van de Rider voor de verbonden iPhone, heb je Data for Traffic & andere services ingeschakeld, maar NIET voor Smartphone-berichten of Zien wie er belt en als je headset dit toestaat, Hoge kwaliteit (A2DP)?. (The above courtesy of Google Translate) Within the Rider Bluetooth…
  • Hi @WVE - Ga eerst naar je iPhone-instellingen en zorg ervoor dat 1. WiFi staat uit. 2. Bluetooth is ingeschakeld. 3. De schuifregelaar voor mobiele gegevens bevindt zich aan de rechterkant en toont een groene kleur (Aan). 4. Schakel Persoonlijke hotspot in en schuif in de instellingen "Anderen toestaan ​​deel te nemen"…
  • Hi @mike-mike - Glad to hear you now have traffic via Bluetooth and thanks for letting the forum know.
  • Hi there @mike-mike - First of all, go to your iPhone settings, then make sure 1. WiFi is Off. 2. Bluetooth is On. 3. Mobile Data slider switch is to the right and showing a green colour (On). 4. Turn on Personal Hotspot and within the settings “Allow others to Join” it is set for “Bluetooth and USB Only” and NOT “Turn on…
  • Hi there @GaryA - The latest Rider 500/550 devices currently have lifetime camera and traffic updates - see here: https://www.tomtom.com/en_gb/navigation/motorcycle-gps-sat-nav/compare Have a look around on the popular selling websites (and motorcycle websites) for the best prices.