frank888 — TomTom Community
Avatar

frank888

[Master Explorer]

frank888 [Master Explorer]

About

Username
frank888
Joined
Visits
0
Last Active
Roles
Registered Users
Points
8
Sports device
nno
Navigation device
nb1
Country
belgium
Badges
1
Posts
13

Badges

Starting UP

Comments

  • tomtom_nl at mailgb.custhelp.com another try without the @ symbol and a whitespace in front and after the @
  • "TomTom Support Team "seems to blend out the email, second try
  • TomTom Support Team But do not expect a solution.
  • The first one to mention this problem was in july 2018 on the German language forum https://discussions.tomtom.com/de/discussion/1105519/mazda-nb1-problem-beim-aktualisieren-der-sd-card-mit-neuen-europa-karten so it is no new.
  • Partial succes updating europe chart: Reduce free room on the sd card till less than 1.5 gbytes free space, then start TomTom Home and update. With less than 1.5 gb program decides that you don't have enough room for the complete chart and lets you…
  • And how do I install a map zone? The updating goes automatic here. I open TomTom home who asks me if I want an update, I click on yes and that's it. Nothing to chose from.
  • I have already tried the download with a new card, first put in a car to recognize by system, then in tomtom home for map download, gives the same result. So it is not the sd card and not the files that are already on the computer.
  • Exactly the same here, I think Woskam's idea is possible, but this is not the first time this is happening. I see the same complaints on the German forum dated july 2018. I spent already 80 gigabyte on downloads trying every possibility, always the…
  • This is one from july 2018 https://discussions.tomtom.com/de/discussion/1105519/mazda-nb1-problem-beim-aktualisieren-der-sd-card-mit-neuen-europa-karten So this is not a new problem I have tried this with several computers, under win 7,8 and 10, al…
  • And a lot of users have the same problem https://discussions.tomtom.com/de/discussion/comment/1627338#Comment_1627338
  • I don't think we can expect a solution as they have put "answered" on the title of this thread.
  • Ik have the same problem, tried 6 times on 4 different computers, fixed internet by cable, no antivirus or firewall running. This message comes after downloading everything in "temp" map and I thing while putting everything in a zipfile. A…