fionad
Apprentice Traveler

Thank you for this info.

Tom Tom runner 3 has stopped synching to phone. Have done all the suggested things and still not synching. Is this because of updates to the phone? How can this be fixed?

Had turned phone off for the plane trip maybe this triggered it to work?

Visiting another state and decided to try and pair the watch and phone and guess what it worked. Went through the exact same procedure that I have tried many, many times.

Pairing with the runner 3 issue still unresolved????

I would agree. Have done a factory reset, removed and re instated app, turned off and on Bluetooth and am still having the same pairing issues. You said contact customer support how do you do that?

I continue to have the same issues as Thilivren with my runner 3. Have done all the things suggested repeatedly.

I do have 1.7.64. It is still not pairing. Same issue.