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davahad

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davahad [Prominent Wayfarer]

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davahad
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  • nrestell wrote: Hi, I reported several road closures, new roundabouts, etc. via MapShare over 4 months ago and they still haven't made it into the actual maps yet and are still showing as pending on MapShare. How long does it take to implement …
  • Even if you submit the corrections it is likely they will not be implemented in a timely manner. It's been 2 years since TT accepted my Mapshare Correction and it is still not fixed. It seems now they are hanging their hat on "the new mapping sy…
  • Silverton Dr wrote: I will be happy to take pictures with a geo tag. A few questions 1) what app for my I oh hon do I download 2) there's like 5 streets and the house Do I need a picture of the start/end points for each road? 3) would I att…
  • Unfortunately TT does not seem able to make address corrections to Maps in a timely manner if at all. I submitted a Mapshare correction and it was accepted Feb 3, 2014 and to date it still has not been corrected in the maps. I have documented it her…
  • sdkjr wrote: Hi - I submitted a change to the map in Commerce Township, MI, USA, on Oct. 1. The id is 610eb372-b9fb-1033-9d4a-ec10897fe1ea . This is still pending. Is there anything that can be done to move it out of pending status? This is a new …
  • Uriel wrote: I had chance to take a look at the details of davahad's mapshare correction. It's related to an address location. In my experience, addresses and locations can be rather inconsistent with Tomtom - and sometimes rather poor compare…
  • I've documented my experience on this forum and to date TomTom has never made the Mapshare correction that was submitted on Feb 3, 2014. https://en.discussions.tomtom.com/map-quality-75/mapshare-report-accepted-feb-3-2014-still-not-update-android-m…
  • Yeah and their maps are badly outdated and they have very little capability of keeping the maps up-to-date. You'd think Map Data would be a core competency to a Nav company but sadly it is not. I reported a mapshare fix to TomTom 24 months ago and…
  • I reported a Mapshare fix 24 months ago and to date it is still not fixed; so in my experience TomTom is unable to fix their maps in a timely manner. My advice would be give up and move on to Google or Nokia Maps as they are free and they actually …
  • Nokia Here Maps are correct. Google Maps are correct. TomTom Maps 2 years later after accepting the Mapshare Report is still incorrect.
  • 23 Months now and TomTom still has no idea when they will fix the map. I tried posting twice to TomTom Facebook page and no luck. They say they would look into it and then you never hear back from them. Pretty much same answer when emailing dir…
  • Here is the latest update. They now claim the map data is correct but there NAV devices do not work with their data. If this was true then when you goto to routes.tomtom.com and put in 5610B Corkscrew Canyon Road Tumtum, WA 99034 it wouldn't come…
  • I've called many times over the years. I've tried Twitter and Facebook. I've tried messaging the moderator of this forum multiple times who has escalated the issue with no results. TomTom is either inept, doesn't care or both. Hopefully one day …
  • Two months later and still not fixed and no follow-up from Victor in Tech Support. 19 months total since the mapshare report and not fixed. TomTom should punt and close up shop as they have no pride in the product they sell. Pretty much the statu…
  • Here is the latest update on this. They now have now escalated and hope to have address fixed soon. Really? It's going on a couple of years now what's the hurry? Victor P., 07/31/2015 03:04 PM Dear Mr XXXXXXXXXXXXXXXXXX The reference numbe…
  • Note that when I put in 5610B TomTom removes the B on the online maps.
  • We are well past 9 months now going on Month # 20 and we have yet to see the map correction. Although support says it is now corrected when you go online and check TomTom it is still incorrect (see attached screenshot).
  • It's hard to imagine that they do different map data for different platforms. However, if they do, maybe that explains why it takes them years to correct map data
  • Below is the latest reply from support: The reference number for your query is 150302-000587. Thank you for your patience. This is Victor from TomTom Customer Support. I am glad to inform you that we have fixed the map error you reported in t…
  • That's sad. In 16 months TomTom has deleted 5610B which was incorrect on their maps and then added two different destinations for 5610 that are both incorrect as well. Does TomTom just guess where it should go? Maybe they have a monkey throwing da…
  • 16 Months since the MapShare report was accepted and still not fixed. In fact, it looks like they just deleted the address altogether as it now comes up with ADDRESS NOT FOUND. MikkoK you still think this is fixed? Have you tested? TomTom GO…
  • The Lat and long are 47.86562,-117.794692
  • This is the address. I am using the new TomTom Android app and it doesn't come up with anything for this address. I tried the USA NW and SW. Deleted both of those and am now downloading the USA map. Why don't you give the address a try and let …
  • 14 Months and counting and still no map update. I am putting the over/under at 22 months for them to correct this one address that was submitted in Feb 2014.
  • Well Tech Supports solution was to delete my Mapshare Report so it no longer appears under MyReports and then to create a new MapShare Report which I can no longer track. I've asked 10 times why my report was accepted in Feb 2014 and why it was n…