coopermanyorkshire
Master Explorer

Took a week to get there and back to me replaced , a shame their email replies took days to send I made a comment about this ,praises them for the speed in returning it to me whilst mentioning the replies to emails were very sloooooow.They have quickly replied to that email to inform me they have added an couple of extra…

Hi The option to delete the files was greyed out ( empty? ) so I logged out , closed the MyDrive and deleted it off my computer , then restarted my laptop I then reinstalled the MyDrive onto my laptop and bingo , it’s now downloading all the GPS satellite location updates and the speed camera updates and European road map…

Thanks , I will those a go this weekend Thanks

Ok,quick turn around Sent the item last Thursday and my package arrived back 7 days later,Yesterday on Thursday My Tomtom was checked out and the fault found but could not be fixed so a new replacement has been sent Only problem now is trying to update it to the latest roads and speed cameras and I just keep getting “ The…

After much prompting Tomtom sent me the return label for Ups , I have packed it up and taken the Tomtom into my local Ups collection shop last Thursday , it has arrived in Romania yesterday ( Monday ) , so I am awaiting their inspection and report on my item Fingers crossed it’s either fixed or replaced in the next few…

I have tried the software problem , as I have a four year insurance with Tomtom , I am going to let them take it to pieces , they just seem to be dragging their heels to get me sorted with a return to them for repair , replies to emails are taking ages , I can’t find a phone number to ring them up on

I set it up in the house to do the trip to Bridgwater about an hour ago , although it’s static and not moving anywhere , it’s not ghosting through menus whilst it’s charging and waiting for me to set off Fingers crossed 🤞

I have had a good clean with glass polish , cotton buds It’s always the same ghost strokes , going through the same sub menu which makes me think it’s a touch screen error

The support guys tell me (based upon my problem ) that I need to reinstall the Nav Core I have just done that , so see what it’s like tonight on my run from Yorkshire to Bridgwater I am not convinced it will fix it , it seems to be a problem with a faulty touch screen Let’s see Cheers Steve

There is no screen protector on the Satnav I have already tried the soft reset and waiting for the drum roll , did nowt ( didn’t mention that in the op ) And I have just done a factory reset , I chose the option to keep my personal addresses and settings , I will see tonight if any different , or will a full reset be…