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Thank you, Vikram. I will contact customer services but it is very odd. I was in touch with them in July this year when I couldn't get LIVE Services to work. It was on their advice that I did my first factory reset. Since then it has worked fine. And, as I said, I paid for a 3-year subscription last December (Order…
Ok, so I took the plunge and made a full reversion to factory settings, losing all my settings, favourites, and so on. And it is still not working. 'Live Services' is enabled and under 'Connection Status' I see the SIM ID, other device details, and signal strength. But it sits there 'connecting'. Though it doesn't. I'm…
Thanks, Willy875 but, as I said in my original post, I am reluctant to do that since I will lose all my personal settings. For the THIRD time in the one year that I have had the car! I don't understand it. I know it would be unrealistic to expect a brand new software product to work perfectly but this product is almost 10…
I did reset it. Turned out I needed to do that to get LIVE services working. LIVE now works, but the volume issue remains. It's odd. If the radio volume is at a normal sort of listening level then it seems to work correctly. But if the radio is turned very low or to zero then the Carminat will keep reverting to 'very…
Hello. I have a 2012 Megane with built-in dash-mounted Carminat TomTom. I understand that to set the TomTom volume I should adjust it during an announcement. I do that but the next announcement is, again, very quiet. It makes no difference if I use the steering wheel control or the Bose (audio system) control. Any ideas?
Thank you for your quick reply, Vikram, but I am puzzled. I've had the car - and the Carminat - just 2 days and done nothing with it apart from connecting to TomTom Home and updating the maps and subscribing to 'Live' services. So I can't see how I could have lost the computer voices. Might it be that one of the previous…