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apav

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apav [Outstanding Explorer]

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  • I was emailed by TOMTOM support while I was on holiday (1800 miles from home) saying the problem was fixed and I should update the card and test it, having had so much problem with TOMTOM support I waited till I was home before updating the card fir…
  • Hi Dein I have just had an email from TOMTOM senior engineer who says the copying of the loopback.ex3 file is the way to do it at the moment, With no mention of when the problem will be fixed. So I have asked about the updating of the core files as…
  • I have suffered the favourites problem now for a few updates and have read many posts about the problem and the only quick answer I have read which woks for me is to put the NB1 card into the PC without starting TOMTOM Home and copy the full content…
  • Hi Milsabords I tried using POI but with the NB1 go can only navigate to POI if they are fairly close to where you are (I think the limit is about 30 Miles) as I use my satnav mainly for driving down to Spain via France POI are no use to me they wil…
  • Hi Milsabords thanks you are correct the favourites for the NB1 is in loopdir\loopback.ex3 file. as I do not have the tools mentioned I copied the file direct from my pre update copy to the card replacing the new one and they are all back where the…
  • I have contacted Mazda Support regarding this problem first they said to contact TOMTOM, After I told them about the rubbish support we are receiving from TOMTOM the agreed to pass the problem up the Mazda support route but they said there had been …
  • Hi Julian. There are lots of calla open about this issue of loosing favourites settings and others people appears to blame Us the users or the memory card but after testing I find the update is the cause not the users or the simms, The proof is sim…
  • Hi Zsolt I have checked my NB1 copy of the working data there is no mapsettings.cfg file I also looked at backups of my wife's GO720 and that one does have a mapsettings.cfg. I also looked at the programs suggested elsewhere regarding the mounting o…
  • Hi I have proven that the problem is not happening while removing the card, as in my test the first thing I did after connecting the card to my PC ( without HOME starting) I copied the total contents of the card to a safe place on the PC then I perf…
  • I think the only way to get this problem fixed is bt every one who has a MAZDA SATNAV to complain to MAZDA support, I will mention make very noises remarks about the problems while at the open day regarding the New MX5 RF when I go this weekend in…
  • Hi when I first read your update I was in bed using my mobile but I am looking at my pc and the file you mention mapsetting.cfg is not on the NB1 card in any of my old backups dating back before this problem started the file is however in backups of…
  • I will check the file the was a missing file after the upgrade as the total number of files but when I tracked down which one I could not read the contents but it looked by name to relate to Germany as it had du in the name and there was another wit…
  • I was told that the problem was fixed but being non trusting person. I have removed the card from the car. without starting Home. I copied the full contents of the NB1 card and saved the contents on a disk on the PC. I then performed the home upgrad…
  • With the Mazda unit all you can take in doors is the memory card and once it is attached to you PC the there is no option to operate the sat nav functions except add voices etc and update the software map and opsys sorry.