YamFazMan
 Superuser

About

Username
YamFazMan
Location
UK
Joined
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14,184
Badges
37
Posts
21,357
Navigation device
Via120/Live Go825/Live Start60 Go5000 Go520 Go620 Go6200 GoPremium Rider400 Rider550
Sports device
None
TomTom Navigation App
iPhoneApps Navigation MyDrive
Country
UK

Comments

  • Hi @barbaroja Are you logged into MyDrive on the Rider 500 ??? Check... Tap 4Dot (.... Menu) --> Setting --> MyDrive.... Stay Safe... ATB YFM
  • Hi @Husker6936 Welcome to the site... I find that logging out of 'MyDrive' in the Setting menus on the device is beneficial.... I use a single password across all the devices... You only require to enter the password, the device remembers the email address.... Most of the time on the individual devices I am out logged of…
  • Hi @Sarahkags Welcome to the site.... Contacting Tomtom Support…. The phone service has been suspended (Indefinitely) The way of contacting Customer Services has changed For Tomtom Support Email or Chat lines... (Monday to Friday Normal Office Hours) Chat… Will be available during Normal Office Hours Email… Will be…
  • Hi @Fearless72 Are you logged in to 'MyDrive' Menu on the GO 5200 ??? Check... Tap 4Dot (.... Menu) --> Setting --> MyDrive Stay safe... ATB YFM
  • Hi @SBengo Are you logged into the MyDrive Menu on both devices ??? Check... Tap 4Dot (.... Menu) --> Setting --> MyDrive __________________ Using the Tomtom MyDrive Web Route planner.... Here... https://mydrive.tomtom.com Option (1)... If you 'Save 'n' Sync' (GPX Track)... The device will follow the track like a…
  • Hi @Branda I see you are based in the US.... Is your device registered on the UK or the US Tomtom Site.... __________________ The same device can have different model names for different sales arears for example.... The 1st 2 Characters define the Model name UK... "BO">Via 130 / 135, 4GB + micro-SDHC, MyDrive Connect NAV3…
  • Hi @J2RMS Have you tried updating using the 'MYCONTENT' Menu Structure from MyDrive Connect.... See... https://discussions.tomtom.com/en/discussion/comment/1815722/#Comment_1815722 Stay Safe... ATB YFM
  • Hi MarkIT I recently had the same with my GO Premium it would not progress further than "Something went wrong. Try again later." I tried everything.... For me the fix was... https://discussions.tomtom.com/en/discussion/comment/1823686/#Comment_1823686 Stay safe... ATB YFM
  • Hi @MarkIT Are you logged in to 'MyDrive' Menu on the GO Premium ??? Check... Tap 4Dot (.... Menu) --> Setting --> MyDrive Stay safe... ATB YFM
  • Hi @Gerard_Htn_NL I recently had the same with my GO Premium it would not progress further than "Something went wrong. Try again later." Like you, I tried everything.... For me the fix was... https://discussions.tomtom.com/en/discussion/comment/1823686/#Comment_1823686 Stay safe... ATB YFM
  • Hi @@PinoBe They are available on Amazon.... Just search Amazon for Tomtom GO 5000 air vent mount.... Stay Safe... ATB YFM
  • Hi @PinoBe Which part of the Air-vent Mount is faulty ??? Is it the Clamp for the Air-Vent slats side or the Magnetic Click and GO side of the Mount.... Stay Safe... ATB YFM
  • Hi @Toppers_UK I would detach the complete Go Classic & Mount... Fold the Suction-Cup fat against the back of the device Then use the suction cup as a spool to stow the USB lead.... Like here with my old Via 20 Live.... Also, when removing the mount turn the Suction cup locking ring fully ani-clockwise and don't forget to…
  • Hi @Berie You're welcome, glad you're sorted :) To help others in the community with similar problems.... If my reply answered your question ??? Then 'on' my Reply... Please answer 'Yes' To the question... Did this answer the question? 'Yes'< >' No' Stay Safe... ATB YFM
  • Hi In the UK between 24/12 /2012 to 30/04/2013 Tomtom offered lifetime Map updates for various NAV3 devices.... I purchased a 4GB GO Live 825 using the offer... You were required to register the device within 30 days + Provide a proof of purchase... Tomtom then sent you a code to activate the Lifetime Map Updates... The…
  • Hi @Berie It's the same principle as suggested by Willy875.... Like in the Image bellow... Open the Mount to the Max limit of the free moment.... So, the edge of the 'Socket' is against the 'Shaft of the Ball'.... Continue to use the edge of the mount socket against the shaft of the ball to act as a pivot point to lever to…
  • Hi @PaulTurbo @VikramK or one the Forum Moderators should pick this up Tomorrow and if applicable allocate a Map to your Tomtom Account.... The XXL Classic is End of life... If an old Map is still available on the servers, they can possibly re-activate the old Map for download.... Stay Safe... ATB YFM
  • Hi @91tt Welcome to the site... 32GB is the Max recommended Micro SDHC Memory Card size for a Tomtom device... FAT32 is the base format for TomTom's Proprietary format for storing Maps.... The maximum size a Micro SDHC Memory Card can be formatted (FAT32) is 32GB.... The 64GB Memory cards and Above are SDXC Memory Cards…
  • Hi @Berie There isn't a notch on ball of the later devices like your Go Essential.... The early NAV 3 devices like my Via 120 Live have the notch.... The Ball & Socket of the Active Magnetic Mount can be separated.... See... https://discussions.tomtom.com/en/discussion/comment/1823679/#Comment_1823679 ATB YFM
  • Hi @Ricknroll You're welcome, glad you're sorted :) Stay Safe... ATB YFM
  • Hi @Ricknroll I recently had the same with my GO Premium it would not progress further than "Something went wrong. Try again later." Like you, I tried everything.... For me the fix was.... (1)... Execute A 'Factory Reset' on the GO Premium.... Tap 4Dot (.... Menu) --> Setting --> System --> Reset Device.... (2)... With…
  • Hi @Berie The Ball & Socket of the Active Magnetic Mount can be separated.... Note the Ball dia is 16mm.... As far as I recall the Easy Reach Windscreen mount ball is also a 16mm dia (Check) According to the specs... Easy Reach Windscreen mount fits a Via 120 Live, My Via120 Live has a 16mm ball.... So, the socket of the…
  • Hi @Wall1940 I've edited my post.... Sorry I missed out a couple of steps ...I was in a bit of a rush.... Stay safe... ATB YFM
  • Hi @Berie You twist the mount 180 degrees around the ball joint to use it as a Dashboard Mount or Screen Mount... Like the GO Premium Mount shown below.... Mount set for Dashboard use... The Mount twisted around the ball joint 180 Degrees... For Windscreen use... The ball joint is tight, it has to withstand the weight of…
  • Hi @Timbo14 Welcome to the site.... See the post immediately above your post from VikramK (Tomtom Moderator).... ___________________ Contacting Tomtom Support…. The phone service has been suspended (Indefinitely) The way of contacting Customer Services has changed For Tomtom Support Email or Chat lines... (Monday to Friday…