WhiteSapphire
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WhiteSapphire
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  • That's the first thing I tried! It was supposed to give a "factory reset" but it didn't. It just cleared all my past routes and left the devices exactly as it was prior to the "reset". It didn't restore the factory defaults, and it's the factory defaults that I'm after.
  • Hello, Yes, I have it sorted now, but I had to resort to jiggery-pokery to get there. A new 32Gb card is impossible to find where I live - 64Gb are plentiful, you can get them anywhere! So in the end I bought a 64GB SanDisk to put into my dashcam, and took the 32Gb Sandisk from the dashcam and repurposed it to my Sat-Nav.…
  • Hi Vikram, Unfortunately, I see nothing. I am invited to to select a file (.ov2 file) but when I click on the button, no such files exist I'm afraid. I'm not so much concerned about any places I could have added myself - There never were any. What I'd like to restore are the default POIs which were present when the device…
  • Hmm, That link gave me about a 1 second view of the page before disappearing back to the home page. Repeat several times. Same scenario each time. I gave up on that one. Anyway, the story so far. I have now been able to install a smaller map, so that it can fit within the device's internal memory, not ideal, but enough to…
  • Now then, let me check my diary............. Hmm, April 1st 2019. :3 You'll need to get up earlier than that if you want to catch us all out (at Burger King) LOL!
  • That was my thought too, so if it helps............. Starting on the 'normal' map screen (as if you had just turned on the device). Four dots (....) at the bottom left of screen = 'Menu' - tap the dots. Scroll to last screen (4 of 4) to the right. Then, white sprocket/gear wheel symbol in blue circle = 'Settings' - tap the…
  • You could do that, and Garmin do make a fine unit, but dig deeper and I'm sure you'll find the same litany of obsolescence. It's all part and parcel of the advancement of technology. On the other hand, we could all still use house bricks for telephones, and Magellan GPS units with 2" monochrome LCD screen and a crude arrow…
  • A similar situation here, in as much as I'm looking at a GO6100. On the face of it, it all boils down to the ever growing size of the map files. As long as we can still fit our maps onto a micro SDHC card, it would seem likely that the device will continue to work. My guess would be that if the firmware were to expand at…
  • Just a stab in the dark here here, but in the first page of the menu screen, there are two icons at the bottom right of the screen, one is for voice 'on/off' and the other toggles the screen from day to night and vice versa. I'd try tapping that icon before doing anything else. :) Also, and just remembered, give the device…
  • Hi Doug, That seems like a comprehensive synopsis, thank you. Good point, about where it was originally bought. It's in the UK now, and as far as I am aware, always was, but I'll check that out first. As to syncing with the GO60, that could be a bonus since the plan is to keep it in one car and use the 6100 in the other. I…
  • Hi @Marky67, With very little to go on, it's difficult to know where to start, or where you're at in the overall scheme of things, but just to begin with, are you using the original USB cable that came with your device? Do you have the correct device interface software installed? (I'm not familiar with the Start series, so…
  • This is true, however, look at comparable models from those other brands and I'm pretty sure you'll find plenty of EOL (retired) models there too. Technology marches ever onward, and just like your PC/laptop, mobile phone, smart TV and all the etceteras, Sat-Nav devices are outgrown by the advancements we all demand -…
  • :3 PMSL!!!
  • Hi Lochfrass, That's what I thought, but it's rather odd that TomTom would send me a message saying otherwise - For those less tech savvy, I'd say a bit distressing (a bit like being screened for cancer, told you're in the clear, then getting a letter telling you you only have a few weeks to live :s ).
  • Hi Carlo, Take a look at this thread https://discussions.tomtom.com/en/discussion/1109578/how-do-i-stop-my-start-62-screen-from-dimming-when-i-plug-it-into-power#latest It's not a fault (or very unlikely to be), it's normal behaviour for the device to dim the screen if you connect it to a "Fast Charge" or other 'smart…
  • From personal experience, map updates can run into hours and are best left to run overnight. On a new device, it's very possible that the firmware is also updating. To point of fact, if a unit is new, or has not been used for some time, as was the case with my own GO60, there can be several updates going on in a single…
  • Hi 'firemanuk' I think 'VikramK' (site moderator) is the guy to help you here. I somehow lost 'Serena' from my nav device during an update. Vikram kindly added the voice to my account for me to download, so it is possible, and I'm guessing there are no 'protocols' which would prevent that in Belgium. All being well, Vikram…
  • Well, as I see it, it's "Global Positioning System" - sort of puts it out of Europe's hands, wouldn't you think? So, unless someone is going to erect a few million tons of tin foil to form a "Faraday" shield above the UK, your nav device is still going to receive the same GPS data from the same GPS satellites (which are…
  • One word of advice - be careful what type of power supply/charger you're using. I drove around for well over a year with an abysmally dim display, until I had an epiphany - avoid all and any 'smart charge' and 'fast charge' adaptors and PSUs. These types use a data link which puts the nav device into a power saving mode,…
  • Looking on the positive side, I notice that in my own area a lot of mobile phone repair shops also offer Sat-Nav repairs. I assume this is not unique to Yorkshire, and so would suggest asking around a few phone shops in your locale for a price to repair your nav device.
  • Also, try right clicking on the 'My Drive Connect' icon on the system tray (bottom left of screen, in Windows) then click on "Quit". Now, relaunch 'My Drive Connect' from the desktop icon, remember to double click, left button. I find that to be my best recourse if things get jammed up. It clears any corrupt data from the…
  • Oh dear indeed, I hate to be the bearer of bad tidings, but that screen is almost certainly physically broken - seen plenty of broken computer and TV screens to know that, however, screens can be replaced, as Doug has already said.
  • Just my surmise here, but I suspect that when the maps were deleted, the speed camera data would be automatically deleted at the same time, otherwise it would become an 'orphaned' file. Then, unless you have paid for the speed camera updates for the next twelve months (remember, you bought the device last year) your…
  • Perhaps here is the problem? I doubt that a Class 4 card is up to the task, I personally, use a 16Gb Class 10 'Integral' branded card. It formatted as per TomTom instructions, was recognised by MDC from the word go and runs as sweet as a nut.