Comments

• Hi CMHO Have you tried pairing your TomTom with a different phone model just to see if the problem is related to the Bluetooth.. From our end, I see that the services are active. I will send a heads up to our customer service. Regards V…

  in No LiveTraffic until Hotspot Wi-Fi connection Comment by VikramK June 14
• Hi @cabuild A smaller map has been added.. It will be offered for download in MyDrive Connect. Regards Vikram

  in GO 500 not recognising memory card it had already used Comment by VikramK June 14
• Hi JLTT620 Could you send me the serial number of your ONE device through a private message please? Regards Vikram

  in Tomtom One 140 'You cannot use this map on this device: Australia 137' Comment by VikramK June 14
• Hi @drtorrontegi Welcome to the community! Map has been reactivated. Just remove the existing map first and then download a fresh version using TomTom HOME. Regards Vikram

  in Issue with the map Western_Europe-792 after TomTomHome update on TomTomXXL Comment by VikramK June 14
• Hi @xl340 You already have the US Canada map active for your device. If you get the same error then just remove the existing map and install a fresh version. @roelofsen Which right map are you looking for? Regards Vikram

  in can not use map after updating my XL. Comment by VikramK June 14
• Hi @Gypsycat I have reactivated the USA map.. I am not sure why your device also was showing WE.. Connect the device to TomTom HOME, remove the WE map and then install the USA map. Regards Vikram

  in Cannot use map after updating TomTom GO 920? Comment by VikramK June 14
• @Norte @alnor @Pulsar278 @MattyC42 A smaller map of UK and ROI has been activated for your devices. When connected to MyDrive Connect, it should be offered for download. Regards Vikram

  in No maps installed and can't access Menu to format memory card - CANNOT INSTALL MAPS!!! Comment by VikramK June 14
• Hi @kar1923 Welcome to the community! Do you have a computer voice installed and activated on the device? Regards Vikram

  in NO voice directions on GO 5200 Comment by VikramK June 13
• @Romadk & @TyneBrand Smaller map has been activated on the device. When you connect the device to MyDrive Connect now, it should be offered for download. Regards Vikram

  in No maps installed and can't access Menu to format memory card - CANNOT INSTALL MAPS!!! Comment by VikramK June 13
• Hi @AndyBr I think there is an issue with the SIM to establish a network connection. I have sent a heads up to the customer service. Someone will get in touch with you soon. Regards Vikram

  in Support? Comment by VikramK June 13
• Hi @gs65ch Welcome to the community! A smaller map of UK and ROI has been added for your device. Regards Vikram

  in Minimal map for internal memory to format new larger capacity card for latest Europe maps updates ? Comment by VikramK June 13
• Hi @cemfrance Welcome to the community! I have added the France map It should be offered for download when connected to MyDrive Connect. Regards Vikram

  in Memory card not recognised Comment by VikramK June 13
• Hi Gypsycat Welcome to the community! I have reactivated the map for your device. Remove the existing map first and then download a fresh version using TomTom HOME. Regards Vikram

  in Cannot use map after updating TomTom GO 920? Comment by VikramK June 13
• @Diego_B Done added! Regards Vikram

  in No maps installed and can't access Menu to format memory card - CANNOT INSTALL MAPS!!! Comment by VikramK June 13
• Hi @fennomer Welcome to the community! Please report this to customer service. Regards Vikram

  in GO 5200 charger noise Comment by VikramK June 13
• Hi @jarders Welcome to the community! Have you already tried a soft reset: Regards Vikram:)

  in GO 500 slow start up Comment by VikramK June 13
• Hi @MrTeddy Welcome to the community! Could you try creating the route in MyDrive Web Zoom the map at a level which gives you a better overview of the route. Now just take a screenshot of it and take a print out. Regards Vikram

  in Printing Out A Picture of the Route To Share With Others Comment by VikramK June 13
• Hi @Mello Malcolm and Serena added Should be offered for download when the device is connected to a WiFi internet connection. Regards Vikram

  in Go 620 voice control Comment by VikramK June 12
• Hi @iPaulis Welcome to the community! Made some changes in the backend. If you could do a soft reset, and check for updates please.. Regards Vikram

  in My brand new TomTom GO Premium X says Traffic and Speed Camera updates are going to "Expire" soon Comment by VikramK June 12
• hi @Joe2005 I have added a smaller map of UK and ROI for your device. Could you install that on the internal memory of the device, then use a 16 GB memory card to install the larger map of Europe. Regards Vikram

  in Very frustrated with lack of space Comment by VikramK June 12
• @zzk A smaller map of UK and ROI has been activated for your device. Regards Vikram

  in No maps installed and can't access Menu to format memory card - CANNOT INSTALL MAPS!!! Comment by VikramK June 12
• Hi mickey1071 Not possible to change the channel - USA to Europe(UK). As YamFazMan suggested, it would be a better option to create a new account. Regards Vikram

  in Impossible to change address from USA to UK on personal account page? Comment by VikramK June 12
• Hi Ricomega I would advice you to try the steps in the video below: Regards Vikram

  in Update of New version of Europe map from TomTom GO 6200 Wi-Fi failed. Now I have no map in the GPS Comment by VikramK June 12
• Unfortunately don't find a compatible voice (Yoda)for the GO 5200. Sorry Thanks, Vikram

  in Why is the yoda voice no longer available? Comment by VikramK June 12
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