VikramK
TomTom Moderator
VikramK TomTom Moderator
About
- Username
- VikramK
- Joined
- Visits
- 3,494
- Last Active
- Roles
- Administrators
- Points
- 5,517
- Badges
- 25
- Posts
- 8,369
Badges
Reactions
Comments
-
Hi @Ballybeg Welcome to the community! Voice has been activated for your GO 620. It should be offered for download when connected to a WiFi internet connection. Regards Vikram
-
Hi @afessak & @Music_Blueband Voices have been activated. Just download them when connected to a WiFi internet connection. Regards Vikram
-
@Stefan24 Hi Stefan, I have activated a smaller map of UK and ROI for your device. 1. Install this version to the internal memory of your device. 2. Remove Europe map 3. Once done you can install the Europe map again, this will be v10.30 Our t…
-
Hi @schmieg We have received some reports about a similar error through our customer service as well. I would recommend that you contact the customer service so your device information gets added to the ticked ( under investigation). Regards Vikr…
-
Hi @alovella Sorry to hear about the bad experience. Would you like to share the route information, route planning settings here so I can forward the feedback to our relevant team? Thank you, -Vikram
-
Hi @zerofour Welcome to the community! I am sorry but TomTom only offers the software on the R-Link model. For support relating queries, we direct our customers to R-Link support- https://uk.support.tomtom.com/app/answers/detail/a_id/17757/ Rega…
-
Hi @Robosledge Sending destinations, POIs, routes, etc using a phone app or a computer is already a feature that is included in the latest range of devices. I would avoid commenting if and when this technology will be made available on the build-i…
-
Hi @stepps110 Welcome to the community! The Smart Media device updates using MyDrive Connect, and the latest version can be downloaded here-https://uk.support.tomtom.com/app/answers/detail/a_id/12428 Have you already installed it? Regards Vikram
-
Hi @Zoli69 Welcome to the community! Could you try placing the order using our online webshop- https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/ Once ordered the map should be offered as a download in TomTom HOME. Regards Vikram
-
Hi @astertx Welcome to the community! I think that is because the SIM card on your device may have been disabled. See this FAQ- https://www.tomtom.com/en_gb/live-sim/ The previous subscription for LIVE Services on your account ended in June 201…
-
(Quote) Hi @pelham89 I think you have ordered an incorrect subscription for Speed cameras. The correct service can be ordered here- https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/speed-camera-updates/europe/ To sort this out I would sug…
-
Hi @Samsul I have added a computer voice, it should be offered for download in MyDrive Connect. Regards Vikram
-
Hi @Sundownernz The voices have been reactivated for your device. They should be offered for download when connected to a Wi-Fi internet connection. Regards Vikram
-
Hi @BottomFeeder Welcome to the community! Using this FAQ link please identify your TomTom model. Also, send me the serial number of the device through a PM so I can check if a compatible computer voice can be assigned. Regards Vikram
-
Thank you for your patience! A new version of TomTom HOME is now available for download on our support website. This version will cover the fix for the software application not working on macOS Catalina. Here is a direct download link if you are …
-
Hi @Skywalker1 I have added a smaller map of Canada-Alaska to your account. So just incase you need it as a backup it will be offered as a download in MyDrive Connect. Regards Vikram
-
Hi @magrim Computer voice Serena has been added for your device. It should be offered for download when connected to MyDrive Connect. Regards Vikram :)