Tommo61
Master Traveler

About

Username
Tommo61
Joined
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Last Active
Roles
Registered Users
Points
4
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1
Posts
7
Navigation device
TomTom GO Essential
Country
United Kingdom

Comments

  • Full factory reset fixed it. Thanks
  • @Willy875 @DougLap Thanks for the tips on contacting support. - I though I had already logged in, so possibly missed this step. - At least once I'd done that I was able to activate the chat link with an agent. - 1st line couldn't resolve it, so they have taken the case away, so at least it's logged and under investigation…
  • Thanks @DougLap however, I'm not getting this far. :) When I'm connected via USB, the WiFi gets disabled and on my Mac I get a network connection to the TT with a self assigned IP and an amber status (locally connected only - no internet). - According to the KBAs, this is how it should be and makes sense as it's just…
  • I've tried installing on a Windows PC too and get exactly the same issue.
  • Hi @VikramK , I've Just joined the forum and I have exactly the same issue with a newly purchased GO Essential purchased from Amazon. - The online blurb and as bulleted on the side of the box says "Lifetime Traffic", but it says it will expire in 1 month. Also the advertised 6 month traffic cam trial expires in 1 month…