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Hi Niall Replacing the battery is reasonable, but to be honest I believe this is a firmware issue which should be investigated and resolved by TomTom. I think it would be very poor if the device does not work when connected to power. As I mentioned previously it works fine when connected to the PC as long as I am running…
Hi Niall Just to add that if I disconnect the device from TomTom Home it will also shut down. The device is not EOL as far as I can see. Its an XL Classic Canada 310. DeviceSerialNumber=GVxxxxAxxxxxx DeviceUniqueID=AK3GN BSB6J Thanks Mod edit: Please do not post any personal information on a public forum!
Hi Niall In the vehicle I am using the original cigarette lighter charger that came with the device. I will check its rating. I have tried charging it with Samsung Chargers rated at 1.0Amps and 2.0Amps and it still does the same. On the PC I can access it with TomTom Home no problems on either USB 2.0 (0.5 Amps) and USB…