Michael Donald[Apprentice Seeker]
Michael Donald [Apprentice Seeker]
- Michael Donald
- Last Active
- Registered Users
- Sports device
- TomTom Spark 3 Cardio + MUSIC
- United States
Who can assist me roll back the firmware version to 1.3.255 on my TomTom Spark 3 Cardio + MUSIC? My battery is discharging too rapidly. The earlier firmware reduces the discharge rate. I already tried a 'factory reset' but there's no effect.
I didn't see a backdate option offered in Sports Connect. It didn't ask me to make any choice.
Hi again Doug- I already performed the factory reset and I checked the battery discharge problem that it isn't resolved. I performed the factory reset and the firmware version shows 1.7.64 (not 1.3.255)
Hi Doug- I previously communicated to @lampard earlier in the forum a couple of weeks earlier about this issue. He identified tasks for me to perform and I relayed back my results. He concluded the need for reverting the firmware version back to 1…
The response does not answer the question. I'm seeking the person who can make the rollback. I have attempted this myself and I cannot perform this task. Response (just previously) has a link to the discussion for the same question posted earl…
Overnight Battery Discharge (about 20%) on TomTom Spark 3 Cardio + MUSIC - why is this??? I charged my device late yesterday for an early AM run today. When I checked ABOUT status it showed the battery at about 20% less than fully charged. I use …
I already performed a factory reset. Battery is still discharging rapidly.
To the Moderator - This is a request for additional support on this issue. The requested support is to restore my TomTom Spark 3 firmware version to 1.3.255 Posting from 3/17/2019 (potfarabaugh above) diagnosed the problem. I performed the disch…