Mavroena — TomTom Community
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Mavroena

[Apprentice Traveler]

Mavroena [Apprentice Traveler]

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Mavroena
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Android
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Tom Tom Go
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United Kingdom
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  • RESOLVED Managed to speak to TomTom service team who have confirmed the following - "I would like to inform you that we have recently updated our app with the new map technology due to which the syncing of routes from My Drive is not possible." and they have confirmed - "Our team is working to develop this feature.…
  • Thanks again for the response tgold; however, the update I refer to was a system update for the app which obviously happened to coincide with my subscription purchase. As far as I can tell the app was not uninstalled as part of that process, and I personally did not uninstall the app. In checking each of the apps (Tomtom…
  • Thanks for the response tgold; however this doesn't really help. So following the subscription the app updated. As you say this should be the same version as the trial version albeit with unlimited miles, and yet my places remain, but my routes don't. I've looked at and checked the syncing options are all set on the GO…