Liazard
Outstanding Explorer

It is all in metric, so km and km/hr. That can't be right, unless I did over 3200 km my last run. It must be meters.

Oops I marked my last question as the solution. Can it be undone?

Distance and speed? Do you know what the units are?

So it's not possible to download a list of runs with summary stats for each one, one run/date on each row of a spreadsheet. So you have to download one run at a time. Not very useful really. But thanks for your persistence. What are the units on the numbers in the columns (and why doesn't it say)?

What exactly is an "activity"? An individual "run" for example? You're saying it will only download one run at a time? And even if it's set to download automatically, it puts each run in a separate dated file?

Maybe you missed my message above and copied below? It appears the primary problem now is that I don't have the Share icon on my Activities screen. What am I missing here?

As I said earlier, at the top of the File section of the Settings page there is a message: "Your activities will be saved when you connect your TomTom device to your computer and open TomTom Sports Connect." What does this cryptic statement mean? Saved where? Does saved mean downloaded? Where? Sports Connect opens any time…

If I go into my Profile > Settings > Apps & Exporting > Save to Your Computer > File, I can choose a file type. I have .csv selected. It says it's connected although I'm not sure what that means (connected to the watch? connected to the app? computer?). There's a Pause button but I'm in the dark as to what it does. I've…

If I click on an individual run it brings up a window with a share icon in the bottom LEFT. This icon works but it only downloads data for that one run.

OK, part of the problem is you seem to be seeing stuff I'm not seeing. Since the app is online I don't see how we could be using different versions. In Activities I see a list of runs going back to when I bought the watch in April. There's no share icon at the bottom right or anywhere else that I can see. This is on a…

No solution for this problem? Won't download in .csv format. Says it should.

Very confusing app. I went to Manage Account and chose Download All of Your Data and it downloaded a bunch of GPX files in a .zip file. I chose .csv files for the download format as I described above. It's really not clear how to control what the app is doing.

I'm afraid I don't know what MySports is? I did manage to find the Share view in the computer app, there's a list of apps to export to and a Save to Your Computer section at the bottom. I selected .csv and hit Resume, and the button changes to Pause but I don't know what it's doing, the button just stays on Pause. Is it…