LSWRArt
Master Explorer

About

Username
LSWRArt
Joined
Visits
8
Last Active
Roles
Registered Users
Points
8
Badges
3
Posts
23

Comments

  • Just updated my GO610 with new software and map and all I could see of the map was the outline of the UK and Europe and no roads. I removed the SIM Card and re-loaded part of the maps which would fit to the inbuilt memory and the device works fine. How do I now re-install the SIM card, so that TomTom thinks its new and…
  • SOLUTION (at least for my device) I tried to update my software and maps and nothing happened for more than 12 hours. I eventually found a posting on the forum which worked for me and gave the following update times: - Software update to computer and transfer to device 10 minutes. - Europe map update to computer 10 minutes…
  • I tried to update my software and maps and nothing happened for more than 12 hours. I eventually found this posting on the forum which worked for me and gave the following update times: - Software update to computer and transfer to device 10 minutes. - Europe map update to computer 10 minutes and download to device 1 hour.…
  • Why is TomTom so completely useless at updates? I have been trying to update my GO610 and have just given up after 13.5 hours of it supposedly 'downloading'. The machine is wonderful when it is working in the car, but the update software is total rubbish (that is the polite word for what I really think). Arthur
  • I have now given up and unplugged the TomTom from my computer after 13.5 hours and it is clear that the update has not happened. Fortunately the TomTom is still working on its old software Why are updates on TomTom to utterly useless?
  • I forgot to say the message on my computer is something like "preparing update" and "Downloading update", but now I have got to this screen I can no longer see the other screen to get the exact wording. TomTom says on screen that it is connected to my PC
  • I have a GO610 with the same problem. Software update has already taken more than 12 hours with no idea how much longer. What happens if I just unplug the TomTom? Will it crash as it is half updated, or will it just keep the old software? The problem is NOT my computer (1 year old fast gaming machine running Win 11), or my…
  • SOLVED IT! No idea why this should work, but I started my virtual machine in Windows 7 and downloaded from that and the problem went away even on Windows 10. Seems daft as it is the same version of software - anyway working and thanks for advice from everyone
  • Thanks for all your helpful suggestions, but so far nothing works. I have version 4.2.11.4200 which I have just downloaded. I have not tried to connect my device as the screen is unreadable. As instructed by the previous discussion I right clicked on the TomTom logo. I tried Troubleshoot compatibility and 'Try recommended…
  • Hello - I already uninstalled the software and re-installed with no difference. This is a screen shot of the problem
  • YFM - many thanks for that info. I will work through this and at least know that I have tried everything possible. Thanks again for your help, Art
  • But if you load and open TomTom Home, which I have just done to make sure I had the latest version, then that connects to the XL Live and does updates. There is then a link on TomTom Home which is 'The Smartest Route Planner' and that opens TomTom My Drive. I have used it in the past and downloaded dozens of places. The…
  • Hi Nill, I have done these transfers in the past, so does that mean that TomTom has now updated MyDrive so that it no longer works with my device, despite the fact that it has Lifetime Maps. If that is the case then it is really shxxx service from TomTom. Art