LAURE123 — TomTom Community
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LAURE123


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LAURE123
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Username
LAURE123
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Navigation device
Start25 M / GO5100 + microSD 32GB
Country
France
Posts
1,632

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Comments

  • Hi @Vueling For "Busy Servers" message, it is a recurring problem with the NAV3 (TomTom 3rd generation devices like your device) Look at this link, this is what I do with my own Start 25. The 2nd part of the message, you delete the two MyDrive Connect (MDC) hidden files and untick the two options, follow the steps.…
  • Hi @Fcdios I assume that to update your maps you have previously updated the NavCore to version 20.100 released on November 10th with MyDrive Connect. Your GO510 have Lifetime updates for speed cameras. firstly to start, do a "Soft Reset" of your device, this is often sufficient. It's like a "Resart" on a PC. The aim,…
  • Hi @Phil-the-Pill Sorry for the late response. :disappointed: Have you checked that you have the NET Framwork updates? In the Windows Updates history it is in "Other updates" at the bottom. We had one in November. I'm not sure you need to uninstall all Visual C++, only 2015/2017/2019 which have data in common. The previous…
  • Hi @MathewKallarackal You have a VIA 1400, a NAV3 device. I am not sure I understand your problem correctly, but maybe you have the "Busy Servers" message. For "Busy Servers" message, it is a recurring problem with the NAV3s (TomTom 3rd generation devices like your device). Look at this link, it's what I do with my device.…
  • Hi @fre_ You're welcome. Thanks for your feedback. :)
  • Hi @fre_ It will suit. The "Active Magnetic Mount & Charger" is the same for former and new generation of WiFi devices that use it. The TomTom web page has not been updated... You can check it by yourself with the GO Premium 6" mount' picture on this web page.…
  • Hi all @denny61 Let the battery drain completely is not good for the survival of our devices. To wake up your device and restart the NavCore (internal software) you can try this: Charge your device with a 2A main charger (that of a Smartphone, Iphone, Tablet), USB ports only give 500mah that's not enough. If the default…
  • @Pixie7 Thanks for your feedback. Glad for you that everything went well. :) Regards.
  • Hi @Pixie7 To download a voice, you use the MyDrive Connect (MDC) software as for your map. If you bought/ordered a voice and linked it to your device during the process, even a free one, you should find it under "My Updates and New Items" like other updates. To have all the route instructions and street names you must use…
  • Hi @Baddyfinger Sorry that is not possible. Maps and services are linked to the serial number of each device and cannot be transferred or copied. Your GO Premium cannot use a "Camper" map even if you buy one, it is not compatible. Because its internal software, the NavCore, cannot manage the specifics of this map, enter…
  • @LEONE1946 To complete my previous message: https://discussions.tomtom.com/en/discussion/comment/1730580/#Comment_1730580 To finish, do a Soft Reset of your device. It's like a "Resart" on a PC. The aim, force the complet restart of the Navcore of your device and properly integrate the latest changes, in addition it often…
  • Hi all @LEONE1946 I notice that you know how to use an online translator like the Google tool to understand the answers, you can also use it for your questions... Indeed unlock your Caps Lock key would be a good idea for your future messages on this forum help between users... Your personal favorites, "My Places", are…
  • Hi @LEONE1946 You had a problem with the updates, which one? Maybe: - If you have the message "No Map". Your WiFi connection is to weak or has been interrupted, use the MyDrive Connect software on a computer to replace the direct WiFi connection. The launch of downloads is always done in the menu of the TomTom device not…
  • Hi all @saywhatkid I didn't quite understand your last message. You can try @YamFazMan suggestion but I'm not sure it works for you. For me it is not a problem with the TomTom software but a problem with the computer related to the hardware that you can have with other software. A few thoughts but if you decide to use them…
  • Hi @saywhatkid When you say "MyDrive" I presume you mean "MyDrive Connect" (MDC) software to update your TomTom VIA1400M device. It is a NAV3 (3rd generation of devices) it works like my Start25. The software works perfectly with Windows 10 on my PC for my devices. See compatibility here (US link).…
  • Hi all @RobRoy1978 The display of MyDrive Connect with High Definition screens is problematic. Try to apply this workaround to your PC, it worked for other users. https://discussions.tomtom.com/en/discussion/comment/1644979#Comment_1644979 I hope it will work for you. Regards
  • Hi all @Marlo_123 Only to complete @VikramK message. This may also be an incompatibility between the software version and the Windows version of the PC. I presume you try to install MyDrive Connect (MDC) on your Windows VISTA computer. For that you must use the MDC version specific for VISTA/XP, you can find it here:…
  • Hi @tpj4813008 For "Busy Servers" message, this is a recurring problem with the NAV3s (TomTom 3rd generation devices like your VIA135 device) Look at this link, this is what I do with my device. The 2nd part of the message, you delete the two MyDrive Connect (MDC) hidden files and untick the two options, follow the steps.…
  • Hi @Phil-the-Pill My post is going to be quite long and with several parts. This is not a TomTom problem but a Windows problem. I am a user like you, I can try to give you some ideas and thoughts but what you could do will be your own decision at your own risk. I think it won't be simple or really easy. The Windows error…