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EVA_27

[Outstanding Wayfarer]

EVA_27 [Outstanding Wayfarer]

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EVA_27
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  • On your phone : open the app, click on an acitvity, then click on statistics (right below the map) and scroll down. On your computer : go to the mysports website, log in and click on an activity. At the bottom of your screen, below the map, you wil…
  • As indicated above, it has been possible to turn auto pause of for months. Just go to your preferences on the MySports website and you can turn it on/off for each type of activity separately.
  • Is bluetooth on your iPhone turned on before opening the app? In that case, you might want to try turning of bluetooth, opening the app, activating bluetooth when prompted by the app and activating the watch (just push the button in no matter which …
  • Does your watch not connect to your phone or is it connected, but the app keeps saying to turn on bluetooth? I have noticed that with my iPhone, the app will not find the watch even if it is connected to my phone, when bluetooth is turned on before …
  • Your watch doesn't give you Whatsapp alerts because it's not a feature provided by TomTom. The watch can only show you incoming calls and SMS messages, nothing else. So unfortunately, there's no solution.
  • Unfortunately, you can't.
  • Just a correction : Strava does allow you to cut off part of your activity (and you don't need a subscription). In Strava, you can indicate which part of your, let's say, run you want to keep and which part you want to delete, and thus delete your r…
    in Spark 3 Comment by EVA_27 March 2018
  • The basic Runner 3 does not play music. You have a choice between 4 different types : Runner 3, Runner 3 + music, Runner 3 + cardio and Runner 3 + cardio + music. None of these is delivered standardly with headphones, although you might find a speci…
  • My strap lasted for 18 months, which is about the same life span I've had from any strap on any watch. I never take the body out of the strap (why would I? few people seem to realise you can actually connect the watch to the charger without taking i…
  • That's not true - the Spark has no routing function. The Spark 3 has something of the kind, but not the Spark.
  • Sleep tracking is based on lack of movement. So unless you start moving your arms more while watching the movie, it will indeed register as sleep time.
  • In summer, I don't wet the contacts, and it picks up my heart rate flawlessly. In winter, it's a different thing. If I don't wet the contacts, my "heart rate" can go up to 210 when starting out, (yeah right - and even without panting or anything),…
  • That sounds like a Strava problem, not a TomTom problem. The data from your watch will be sent to the MySports website (directly when connected to you computer, or via the app on your phone), from there they will be sent to the Strava website, which…
  • Ok, so you have a Spark 3. There are actually 4 versions of this watch : 1) spark 3 : GPS-watch, chest strap necessary for heart rate measurement 2) spark 3 Cardio : GPS, pulse heart rate monitor 3) spark 3 Music : GPS, chest strap necessary for …
  • Sounds like you need help from TomTom. This is a forum, not a helpdesk. You can contact TomTom support via de "?" on the top right of your screen.
  • Are you sure you did't by accident put it in cycling mode? With running, I still have pace on my watch, however, for cycling it indeed shows speed.
  • Frankly, I don't know what you do with your watch to break the strap 3 times in 1 year. My first one lasted 18 months, which is the same as virtually every other watch strap on any other watch I've had.
  • GPS and bluetooth won't be activated if you don't ask for it (by pressing up (for headphones)/right (to start an outdoor activity)), provided you put the sync on manual or off. So yes, your watch can be friends with the airplane, even without the ai…
  • I added a screenshot of the "workouts" page. In the top left hand corner, right under the TomTom logo, you can see the the choice between races and workouts, and further down, the "custom" tab. If you don't see this on the website, then I could only…
  • Have you tried turning off autopause? It might be that your watch loses the GPS signal every now and then causing the app to wrongfully register this as "paused". It won't show up on your watch, but it will in the app. In that case, you will also se…
  • Go to planning, workouts. The top one ("custom") will let you build your own workout using the intervals you prefer. Click on "add new workout". For each interval, you can choose between distance and time.
  • Yes, I tried the speed workout you mentioned.
  • Not helpful for you, I know, but just to inform you : I don't have this problem. When I adjust the slider, the only thing that changes is the target pace of the "intensive" stages. The length (either time or distance) of these or other stages doesn'…
  • My watch band lasted 18 months, which I consider to be acceptable since I wear the watch all day long. E-mailed TomTom, received an answer within 1 working hour : band will be replaced, shipment will take 5 to 10 working days, which I consider to be…
  • Putting the watch either on manual sync or sync off, bluetooth will only be activated when activating sync or (if you have a music-version) when activating the headphone connection (pressing up from the start screen). So don't worry, be happy : you …