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• Hi @stu56 United Kingdom 02079 490 134 Monday - Friday: 9:00 a.m. to 5:30 p.m. Don't answer the questions but wait for an agent to answer. Doug

  in hi i just bought a voice for my start 50 Comment by DougLap February 19
• Hi @johngr How much free memory have you got on your InternL and external memories. Doug

  in My TomTom ql3376k01869 can take 5 to 10 mins to boot up at times, in familiar locations. How to spee Comment by DougLap February 19
• Hi @stu56 Contact customer support. You have not indicated where you are in your profile. Doug

  in hi i just bought a voice for my start 50 Comment by DougLap February 19
• Hi @MARTINARTHURKING Yes you can add your own 3rd party POI files to your Go Basic. You need to go to the My Drive webpage and log in. You cannot add the .bmp files that gave the specific images for the POI positions on the Map. Here is a video th…

  in MYDRIVE CONNECT GET UPDATESD tHE EASY WAY -I DONT WANT TO !!! Comment by DougLap February 19
• Hi @Steven1957 What website address did you get the pop up window in? A screen shot would be good. The XXL units only have 2 gb of internal memory and no means of adding additional memory and so there is a lack of space to include the operating s…

  in Pop up chat scam Comment by DougLap February 18
• Hi @Possl Tap Menu Tap Settings Tap Appearance Tap Show Pio lists on Map Scroll down to Charging Station Tap Show and change to Hide. Doug

  in since the last update my screen is filled up with al lot of "electric plug ins". Comment by DougLap February 18
• Hi @carpman1962 Video link should work now. Doug

  in Tomtom Updates & Maps Updates Comment by DougLap February 18
• Hi @carpman1962 Have a look at this as well. https://uk.support.tomtom.com/app/answers/detail/a_id/9508 Doug

  in Tomtom Updates & Maps Updates Comment by DougLap February 18
• Hi @carpman1962 Oohh Errr. Thats odd. I will report that. Here is a link to the TT video page from which I go it . https://discussions.tomtom.com/en/discussion/1034175/list-of-support-videos-drive Doug

  in Tomtom Updates & Maps Updates Comment by DougLap February 18
• Hi @carpman1962 The GO5100 updates using My Drive Connect software on your PC. Here is a video. https://discussions.tomtom.com/en/discussion/1034216/how-to-update-your-device-using-mydrive-connect/p1?new=1 See also https://discussions.tomtom.com…

  in Tomtom Updates & Maps Updates Comment by DougLap February 18
• Hi @Mooshu How much free space have you got on your Internal and external memories. Go to Settings/System and select About to find information. Doug

  in Map stuck in Europe Comment by DougLap February 18
• Hi @markabb Yes. Doug

  in Speed cameras & traffic on GO Navigation App Comment by DougLap February 17
• Hi @Ingrid1947 Please wait until tomorrow and see what @VikramK can do to sort out the voices for you. Doug

  in Hi, my TomTom Start50 seems to have lost its voice! I tried using it today - nothing. Comment by DougLap February 17
• Hi @DesmoAnto Try a Soft Reset. Turn the Unit on and when ready to use hold the ON/OFF button down for 20 seconds plus until your hear a drumroll sound then let the button go. Doug

  in TomTom rider 550 does not go with the mydrive app use android 1 Comment by DougLap February 17
• Hi @Ingrid1947 If you go into settings and select voices/ Choose a voice do you not get a list of voices to choose from. Doug

  in Hi, my TomTom Start50 seems to have lost its voice! I tried using it today - nothing. Comment by DougLap February 17
• Hi @Ingrid1947 have a look at this post by @YamFazMan https://discussions.tomtom.com/en/discussion/comment/1693360/#Comment_1693360 Doug

  in Hi, my TomTom Start50 seems to have lost its voice! I tried using it today - nothing. Comment by DougLap February 17
• Hi @Alex3is Contact Customer support. Do not answer questions but wait for an agent to answer. United Kingdom 02079 490 134 Monday - Friday: 9:00 a.m. to 5:30 p.m. Doug

  in Paid Comment by DougLap February 17
• Hi @Oneeasygeezer Just watched a Youtube video and it shows it is on the bottom next to the Serial number label. It is very small slot and when you get the card you have to push it in gently the right way round. Do not force it as it will only go …

  in Replacing maps Comment by DougLap February 17
• Hi @Oneeasygeezer Does this help. https://discussions.tomtom.com/en/discussion/1037555/where-to-find-the-memory-card-slot-on-your-device Doug

  in Replacing maps Comment by DougLap February 17
• Hi @Oneeasygeezer Some of the Go Professional 6250 units do have an ex memory slot if they have a serial number that starts with the followng 3 pairs of letters. If yours starts with any of these pairs of letters then you will be surprised where t…

  in Replacing maps Comment by DougLap February 17
• Hi @Cruiseranger All sounds okay so have a good trip. Doug

  in Problem with map. You cannot use this map on this device: USA_Canada_1GB-791. Comment by DougLap February 17
• Hi @Oneeasygeezer I would add a Micro SD class 10 memory card in the extra memory Card. You will either be asked whether you want it Formatted when you turn the unit on but if not go to Settings/System and select format the memory card. I would re…

  in Replacing maps Comment by DougLap February 17
• Hi @Cruiseranger To test it you should be able to select the East States map if you have loaded it okay and then it should appear on your screen. You could then try and create a route. Doug

  in Problem with map. You cannot use this map on this device: USA_Canada_1GB-791. Comment by DougLap February 17
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