DougLap
Superuser

Hi @Alanmoff Look back here tomorrow to see if @VikramK can sort your issue out for you. Doug

Hi @cookyradio Try the following. When you have the unit On press and hold down the ON/Off button for 20 seconds plus until you hear the drumroll sound then let the button go. Doug

Hi @Gregchi Tap Menu Tap Settings Tap System Tap About You should now see whether your Traffic and cameras are Active Doug

Hi @alexandermar Look back here to see what @VikramK has to say. Doug

Hi @Gregchi Look back here tomorrow to see what @VikramK has to say. Doug

Hi @Taupo Glad you are sorted. Doug

Hi @bvitanov If you mean a routing error the try using Tomtom Mapshare to advise TT of Mapping issues. Doug

Hi @IAUK Just checking did you have your IPhones Personal Hotspot turned On when you paired the devices and have you got it switched on now when using your Go Discover? Doug

Hi @Hylke_H11 Look back here later to see if @VikramK can sort your map issue. Doug

Hi @jemauser Wait to see what @VikramK has to say. Doug

Hi @jemauser This Forum is user based and they do not have access to the TT servers etc. Look back here later to see if @VikramK is able to help you. Doug

Hi @rob_stal Look back later to see what @VikramK has to say after he has reviewed your unit on the TT servers. Doug

Hi @rob_stal Which GO Expert model do you have? Doug

Hi @ACS60 Have you reported them from your Device or via Mapshare. Doug

Hi @rob_stal When you paired your iPhone to the TT device did you have Personal Hotspot turned On in the iPhones Settings. When you have done that then you have to remember to have Personal Hotspot turned On as well as Bluetooth on your iPhone to maintain a connection to the TT device. You will never be asked for your…

Hi @Taupo I would always recommend a 16gb or Maximum 32gb micro SD Class 10 card. Doug

Hi @Taupo Have you got an extra memory card fitted in your GO500 and if so how much free memory have you got on the Internal and Extra memory. Doug

Hi @Tafia If you create a route on the device from A to B and it is displayed you can either use the Search facility or Press on the screen where you want to go. You get a menu next to this additional place and if you Tap the 3 vertical Dots next to Drive you can Select Add to Route. Doug

Hi @bvitanov Look back here on Monday and see what @VikramK has to say after he has checked your units settings on the TT servers and adjusted them if required. Doug

Hi @Tafia If the unit is turned On if you Tap the Menu button is there a line through the Voice Icon at the right end of the Volume bar. If so Tap the Icon to remove the Line and enables the direction information. Doug

Hi @James_Val Have you got an extra memory card installed and if so what size is it and has it been formatted for maps by the TT unit. Doug

Hi @topaz2013 That is not a genuine Tomtom Website. Doug

Hi @Mabulero What TT device or App and have you got all the maps required to cover the entire route? Doug

Hi @HonertheBoner Your welcome. Doug