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Thanks - worked with Chrome fine. I am a IE user - as I don't like edge particularly, But this is the second instance of issues with IE these days. (Not related!!) Maybe I just have to grow up! Thanks for your help.
Hi Vikram, Thanks for your response. Have just been trying again - but the same problem. I am accessing via tomtom.com/368 as per the recorded phone message after I had tried to telephone for support. So, feat that I am still stuck. Rgds