No voice instruction are heard on iPhone 8

Michal_N945
Michal_N945 Registered Users Posts: 2
Apprentice Seeker
Hi, I would need your help: TomTom Go 3.1.5 on iPhone 8 (iOS 15.4.1): there are no voice commands heard when start navigation - neither from phone nor from car audio (connected via BT - but I do not have CarPlay connection, calls work OK.). Allowed in menu, of course, Very rarely it says the first command but no other. Can anybody help, please? Thank you, Michal
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Best Answers

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Welcome, @Michal_N945 to the Community! There's a switch in the bottom right corner of the main menu, make sure it's enabled.
    in3mazmdy8qy.png
    Also for a Bluetooth connection, you can see the Airplay icon at the bottom left from which you can select the devices you wish to hear the instructions upon.
    1vbn0m718336.png

    Best, lampard
  • Michal_N945
    Michal_N945 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Thank you! Sound was enabled, of course. I had to allow voice in iPhone only to fix it - switch from automatic car Bluetooth connection - so commands come from mobile only, not from car audio :-(. But it works, in the end.

Answers

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Welcome, @Michal_N945 to the Community! There's a switch in the bottom right corner of the main menu, make sure it's enabled.
    in3mazmdy8qy.png
    Also for a Bluetooth connection, you can see the Airplay icon at the bottom left from which you can select the devices you wish to hear the instructions upon.
    1vbn0m718336.png

    Best, lampard
  • Michal_N945
    Michal_N945 Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Thank you! Sound was enabled, of course. I had to allow voice in iPhone only to fix it - switch from automatic car Bluetooth connection - so commands come from mobile only, not from car audio :-(. But it works, in the end.