When will the USA maps be updated to include my current address?

rchris550
rchris550 Monroe, North CarolinaRegistered Users Posts: 10
Apprentice Seeker
I’ve been waiting for almost a year to have a map reflect my current address!

Best Answer

  • rchris550
    rchris550 Monroe, North CarolinaRegistered Users Posts: 10
    Apprentice Seeker
    Answer ✓
    Actual GPS coordinates from my unit. Seems mapshare updates from even my older unit are not being accepted by Tom Tom. Recently submitted info from tablet mapshare site provided by rider1rider earlier. Any suggestions on how to more accurately specify location?

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,455
    Exalted Pioneer
    did you report correction in mapshare web
    ?
  • rchris550
    rchris550 Monroe, North CarolinaRegistered Users Posts: 10
    Apprentice Seeker
    Yes, last two times I checked for updates.
  • rchris550
    rchris550 Monroe, North CarolinaRegistered Users Posts: 10
    Apprentice Seeker
    All streets of my community are missing. I even supplied GPS coordinates.
  • Niall
    Niall Posts: 11,130
    Superuser
    @rchris550

    What official evidence did you provide to Mapshare?
    If you post the reference number then one of the moderators can give some feedback on it's status
  • rchris550
    rchris550 Monroe, North CarolinaRegistered Users Posts: 10
    Apprentice Seeker
    Answer ✓
    Actual GPS coordinates from my unit. Seems mapshare updates from even my older unit are not being accepted by Tom Tom. Recently submitted info from tablet mapshare site provided by rider1rider earlier. Any suggestions on how to more accurately specify location?
  • rchris550
    rchris550 Monroe, North CarolinaRegistered Users Posts: 10
    Apprentice Seeker
    Mapshare page on tomtom.com website reflects my submitted updates. I see my community's streets & names now. I received notices that these changes would be reflected in the next map updates. THEY ARE NOT. I still can't find my way home without resorting to an existing landmark! I bought TWO of these units because the maps were supposed to be superior. I am now thinking; not so.
  • Shawnloveshorses161
    Shawnloveshorses161 Registered Users Posts: 31
    Outstanding Explorer
    edited June 16
    HI @rchris550

    If you don't mind, I would love to report the issue to the team, kindly provide the list of addresses missing and coordinates.

    Also, please note that older GPS models may only get updates quarterly not weekly.