Voice download failing on AmiGO

FrankDpunkt
FrankDpunkt Registered Users Posts: 4
Novice Seeker
after updating to version 8.364.5, the app keeps crashing on Android 11 and no voice output can be dialed because they are no longer downloadable.
Does anyone know of a workaround?

Best Answer

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Thank you for the follow-up! It is a known issue, I'll add this to the existing ticket and post it back here once we've any update/fix for this.

    Best, lampard

Answers

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Welcome @FrankDpunkt to the Community! Do you have the Bluetooth auto-start settings enabled? Is the app crashing when you lock the phone or stuck on stuck in splash screen (gets closed after a few seconds)?

    About the voice, Can you please check if you're able to use Google TTS voice at the very bottom of the voice screen?

    Best, lampard
  • FrankDpunkt
    FrankDpunkt Registered Users Posts: 4
    Novice Seeker
    No Google services or apps are running on the device.
    The non-functionality of the voice output occurred directly with the update to the latest version.
    The application offers to download the voice file, but immediately aborts with the error message that the download is not possible.
    This is apparently due to the rejection of the client during the download.
  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Thanks, @FrankDpunkt for the response! Can you check if the voice download works over Wifi? Also if you're using the app in overlay mode, can you switch to full UI mode and try download voices over WiFi?

    Best, lampard
  • FrankDpunkt
    FrankDpunkt Registered Users Posts: 4
    Novice Seeker
    The download does not work with mobile data or WiFi.
  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Thank you for the follow-up! It is a known issue, I'll add this to the existing ticket and post it back here once we've any update/fix for this.

    Best, lampard
  • FrankDpunkt
    FrankDpunkt Registered Users Posts: 4
    Novice Seeker
    Thank you