Hi, I have a Renault Megane Dynamique, ive got an sd card but it says there’s a problem with the map

Richardd300
Richardd300 Registered Users Posts: 1
New Seeker
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Answers

  • DougLap
    DougLap Posts: 9,966
    Superuser
    Hi @Richardd300

    Hopefully @VikramK can activate the map for you. See what he has to say tomorrow.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,074
    Moderator
    Hi @Richardd300
    Welcome to the community! I don't see the device is linked to your TomTom account.
    I am unable to activate a map without a serial number.


    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram

  • Yusupha
    Yusupha Registered Users Posts: 2
    Apprentice Traveler
    Hi, vikram,
    I am having the same problem as Doug and I am hoping you can help.
    Yusupha
  • VikramK
    VikramK Administrators Posts: 14,074
    Moderator
    Hi @Yusupha
    I will require the serial number of the device. Could you send that to me using this link- https://discussions.tomtom.com/en/messages/add/VikramK, please?


    Thanks,
    Vikram.