No maps on Android Auto screen after v8.369

Narmonono
Registered Users Posts: 265 
Exalted Navigator

Exalted Navigator
Hello moderators,
Since version 8.369, there is no map displayed, only a blue background despite restarting, clearing the cache!
Since version 8.369, there is no map displayed, only a blue background despite restarting, clearing the cache!
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I forgot to mention that this problem only exists with android auto on the car screen.0
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I have the same issue now.0
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I also have this issue. I uninstalled the app, hoping that the update just hadn't worked, but on reinstall but the problem remains.0
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Thanks, everyone! I'll check this with the team and get back to you.
Best, lampard1 -
It's already being investigated and I'll post back here once I know more.
Thanks again!
lampard0 -
Thanks0
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Still no fix for this?0
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same here0
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Since the release on April 27, still nothing!0
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Have the same problem on my Motorola G60S running Android 11 and the latest automatically updated versions of Android auto and TomTom Amigo. For me it sometimes helps to clear cache of both apps.1
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Hello everyone,
Sorry to hear about your experience! The team is already working on a potential fix for this issue and should be available in beta soon. I'll keep you posted!
Best, lampard1 -
Hello Lampard,
I hope the time frame for the new version indicates that we will have new options that are long overdue!!!0 -
Hello everyone,
New version proposed since May 11, I haven't tried it to find out if the problem is solved but of course nothing new compared to the various requests made by users!
Too bad !!!0 -
@Narmonono A fix has been deployed for this issue in the version 8.380 (beta) released yesterday. Give it a test run and let us know how it goes!
Best, lampard0 -
As soon as I take my car, I will give feedback!0
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While the cards are the same return if I got an error message that says Amigo has encountered a problem and the stop!
To see if this message will come back or not.
Have a good day0 -
I just noticed that the view angle of the map is not the same since the update to 8.380!
Since then, the sky has completely disappeared and it reappears a little bit when you click on the car screen (android auto) and then disappears again when the buttons disappear! What is good with this angle of view is that at night, the sky will therefore be absent and will no longer dazzle at all, but the sky is still missing a little!
What would be nice is to have a little bit of sky because the graphics are beautiful!1 -
Working for me again now since the last update. However, I have my distances set to miles and yards but it will only give me miles and feet with the voice.1
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Since then, the sky has completely disappeared and it reappears a little bit when you click on the car screen (android auto) and then disappears again when the buttons disappear! What is good with this angle of view is that at night, the sky will therefore be absent and will no longer dazzle at all, but the sky is still missing a little!I have my distances set to miles and yards but it will only give me miles and feet with the voice.
Best, lampard0 -
I have my distances set to miles and yards but it will only give me miles and feet with the voice.
Best, lampard
Yes that's correct.
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Hello Lampard,
Here is a photo of the card without the sky
And here is the card after pressing the car screen where we see a little sky
Personally as I said, with a little sky it is more beautiful but above all it will be less dazzling at night as many people had pointed out.1 -
Personally, as I said, with a little sky it is more beautiful but above all, it will be less dazzling at night as many people had pointed out.
Best, lampard
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Thank you very much for the return.
Hopefully more improvements will come soon other than map tilt!0 -
After last update from 11th May AmiGo Beta maps are again visible in Android Auto. Thank you for this fix.
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Have done several trips with latest version and all works ok for me now.1