Why is my Tom Tom Go Essential not syncing with my My Drive please?

Heddi
Heddi Registered Users Posts: 2
Apprentice Seeker
edited April 17 in Devices using Wi-Fi®
I am signed in on both my Tom Tom Essential, and on My Drive on my Macbook. I am using the same wifi.
I am trying to import driving test routes, which I imported to My Drive as GPX files. I can see the routes in My Drive, but not on my navigation device. I have switched bluetooth on and off, wifi on and off, and restarted navigation device. Thanks in advance
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Best Answer

  • Heddi
    Heddi Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Hi Vikram, thanks for your reply. I managed to get it working, I did not realise that they routes I imported onto My Drive on my laptop did not show on my navigation device when I did synch, but they did show on my phone, and I was able to import from there. Thanks!

Answers

  • VikramK
    VikramK Administrators Posts: 14,037
    Moderator
    Hi @Heddi
    Welcome to the community!
    If you log out/stop syncing of MyDrive on the GO Essential and login again?

    Regards,
    Vikram.
  • Heddi
    Heddi Registered Users Posts: 2
    Apprentice Seeker
    Answer ✓
    Hi Vikram, thanks for your reply. I managed to get it working, I did not realise that they routes I imported onto My Drive on my laptop did not show on my navigation device when I did synch, but they did show on my phone, and I was able to import from there. Thanks!