No contact Sync Rider 400

bsaugnac
bsaugnac Registered Users Posts: 10
Apprentice Seeker
edited April 11 in RIDER
Hello
I just can't sync my contacts between my Rider 400 (software updated) and my iPhone (12 pro, updated as well).
I only got a message : "oops an error occurred during contacts import"
Can anyone be so kind as to help me with this ?
Have a great day
________
Bonjour
Je ne parviens pas à synchroniser mes contacts entre mon Rider 400 (mis à jour) et mon iPhone (12 pro, également mis à jour).
J'ai juste le message suivant : "Oops, un problème est survenu lors de l'importation des contacts".
Quelqu'un peut-il avoir l'amabilité de m'aider ?
Une belle journée à vous

4eiqkfz1m2qo.jpeg

Best Answer

  • rider1rider
    rider1rider Registered Users Posts: 1,452
    Exalted Pioneer
    Answer ✓
    try factory reset on device

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,452
    Exalted Pioneer
    Answer ✓
    try factory reset on device
  • bsaugnac
    bsaugnac Registered Users Posts: 10
    Apprentice Seeker
    Thank very much for your support.
    I will try this and keep you posted.
    Have a great day
  • bsaugnac
    bsaugnac Registered Users Posts: 10
    Apprentice Seeker
    Hello again
    it worked perfectly, thank you rider1rider for the tip and your reactivity