No Device Connected error connecting to my XXL IQ Routes device from TomTom Home
I'm having trouble connecting my TomTom Home application (version 2.21) to my TomTom XXL. I get a No Device Connected error displayed at the lower right of TT Home. This used to work. I think it worked with my version 2.20 of TomTom Home, but, now that always upgrades to 2.21. Is that why I'm having a problem? Is there a way I can try 2.20 to see if that works? When I turn on my XXL and enable computer access, a file folder for the device drive is displayed, so, the device is recognized by my Windows 10 OS, but, the device is not recognized by TomTom Home.