Cancellation of automatic renewal of annual subscription tomtom service.

enrico.bellan2008_un33
enrico.bellan2008_un33 Registered Users Posts: 3
Apprentice Seeker
edited March 31 in TomTom Services
Good morning,
I kindly wanted to know how to proceed to cancel the automatic renewal of the subscription on its annual expiry.
Thank you and goodbye.
Enrico.




Mod edit: Machine translated (Italian)

Answers

  • Niall
    Niall Posts: 11,129
    Superuser
    edited March 31
  • enrico.bellan2008_un33
    enrico.bellan2008_un33 Registered Users Posts: 3
    Apprentice Seeker
    edited April 8
    Thanks Niall,
    to be safe, I wanted to know if, after clicking on the "Cancel" option (in My subscriptions), and then clicking on the next screen on the left, on "CANCEL AUTOVELOX UPDATES - ANNUAL SUBSCRIPTION", I will still receive the updates until the end of the subscription, ie until the date of the "NEXT CHARGE DATE" which is 03-29-2023.
    Thank you for the answer.
    Enrico.




    Mod edit: Machine translated (Italian)
  • Willy875
    Willy875 Registered Users Posts: 5,887
    Revered Voyager
    Hi.

    Your subscription is suspended but you will continue to receive service updates until 2023-03-29.

    Il tuo abbonamento è sospeso ma continuerai a ricevere gli aggiornamenti del servizio fino al 29-03-2023.

  • enrico.bellan2008_un33
    enrico.bellan2008_un33 Registered Users Posts: 3
    Apprentice Seeker
    Grazie Willy875,
    concorderai con me che era più facile, in fase di accensione dell'abbonamento, inserire un'opzione se si desidera avere o meno il rinnovo automatico....
    Enrico.
  • Willy875
    Willy875 Registered Users Posts: 5,887
    Revered Voyager
    L'opzione di rinnovo automatico è stata aggiunta da Tomtom per evitare che i clienti dimentichino di rinnovare l'abbonamento.

    The auto-renewal option has been added by Tomtom to prevent customers from forgetting to renew their subscription.