start 25 lifetime map subscription expired

salvatore69
salvatore69 Registered Users Posts: 2
New Seeker
I cannot download the map updates on my start 25 because it tells me the subscription has expired, but the updates are for life I cannot understand it has contact anyone to be able to ask how I can do to solve the problem thanks




Mod edit: Machine translated (Italian)

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    Hi @salvatore69
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,058
    Moderator
    Answer ✓
    Hi @salvatore69
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • salvatore69
    salvatore69 Registered Users Posts: 2
    New Seeker
    Hi Vikram, I followed your video and I solved the problem, after the reset my Start25 made the update regularly, thanks for your availability and courtesy, best regards Salvatore69