Tomtom blue and me locked in the previous owner account

Andy_72
Andy_72 Registered Users Posts: 3
New Seeker

I bought a second hand car with a Blue&Me TomTom 2 Live navigation set. I installed MyDrive, made an account en tried to add the TT to my account. The reaction on MyDrive: Something went wrongYour system (the TT) can't be added to yor account right now. Try again later.
That later part didn't work, never.
Any ideas? Any suggestions?

Best Answer

  • Willy875
    Willy875 Registered Users Posts: 5,990
    Revered Voyager
    Answer ✓
    Have you tried to factory reset the device.
    try creating a new tomtom account with a new email address.

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,990
    Revered Voyager
    Answer ✓
    Have you tried to factory reset the device.
    try creating a new tomtom account with a new email address.
  • Andy_72
    Andy_72 Registered Users Posts: 3
    New Seeker
    After a factory reset and trying to connect for some time finely get it sorted. Thank you willy875 for your help. Thanks