HOW TO GET A HUMAN TO RESPOND FROM TOMTOM?!

Jimmy P · March 4

Hi
TomTom have had my devise for a few months and I cannot get a sensible response, it’s just an automated “it’s been given to correct department.”
How do I get a human to respond/speak to a human?
Thanks in advance

Willy875 · March 4

Hi

Per cat:

How to contact TomTom customer support by chat or email
https://help.tomtom.com/hc/en-gb/articles/360015568919/

How to contact TomTom customer support by email
https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560

if the links send you to the home page, delete your cookies.

YamFazMan · March 4

Hi
@Jimmy P
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 & Staff working from home….
The phone service has been suspended (Indefinitely)
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
Chat… Will be available during Normal Office Hours
Email… Will be available outside of Normal Office Hours

Step by step tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

Stay Safe... ATB YFM

HOW TO GET A HUMAN TO RESPOND FROM TOMTOM?!

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