TomTom Go Expert 7 - problem with touchscreen

mari133
mari133 Registered Users Posts: 4
Apprentice Seeker
edited March 3 in Devices using Wi-Fi®
Hello,
Last times i had a problem with my TomTom Go Expert.
When i’m driving - The „invisible hand” touch The screen in random places. For e.g slide The POI bar on The right side, or serach The alternative road; or add The middlepoint.
It’S very annoying.
Support - Can You help me?
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Comments

  • mari133
    mari133 Registered Users Posts: 4
    Apprentice Seeker
    Refresh :(
  • Willy875
    Willy875 Registered Users Posts: 5,933
    Revered Voyager
    Hi

    Factory reset the device.
  • mari133
    mari133 Registered Users Posts: 4
    Apprentice Seeker
    @Willy875 I was trying but not help :/
  • mari133
    mari133 Registered Users Posts: 4
    Apprentice Seeker
    Refresh :(
  • DougLap
    DougLap Posts: 9,949
    Superuser
    Hi @mari133

    I am not quite clear what your problem is but just wonder if you log out of My Drive on it is the issue resolved. Being logged in is not required for normal use of the unit but is required if you want to sync new My Places etc.

    Doug

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