No gprs signal, also not after sort reset, hard reset, change battery...still no GPRS signal

TOMTOM_6200
Registered Users Posts: 8 
Apprentice Seeker

Apprentice Seeker
I see that it is available in the info list but "no signal" and the info "try again later". How can I reset this or is it possible that TOMTOM can do a reset that it will reconnect again?
(checked links here, checked tomtom movies, checked replies also here in previous messages, check to have it working via usb, sim looks fine ...but no changes and no gprs if you drive arround)
(checked links here, checked tomtom movies, checked replies also here in previous messages, check to have it working via usb, sim looks fine ...but no changes and no gprs if you drive arround)
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Comments
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I don't know if you removed the Sim card with a pair of pliers, clean it, reinsert it and test.
After that, I think only customer service can help you with live services.0 -
Hi @TOMTOM_6200
As I suggested when you raised the same question as below let’s see what @VikramK has to say after he has checked your units settings on the TT servers. If the Settings need changing there is nothing you can do to sort that yourself.
https://discussions.tomtom.com/en/discussion/1142754/traffic-life-time-on-6200-does-not-work-anymore-did-few-time-reset-but-no-changes
Doug
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Understand. Hope soon they can solve tt servers.0
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What is the normal timing to have a reply or to have it solved? (just to know and have an idea)0
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Hi @TOMTOM_6200
Welcome to the community!
Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK , please ?
Thanks, Vikram0