Go is not getting location when in the background on Android 11

sikysikov
sikysikov Registered Users Posts: 2
Apprentice Traveler
edited February 3 in TomTom GO Navigation app for Android™
TomTom GO is not getting location while in the background on Android 11. The app has permission to get location "while using the app" only. The app does not have necessary permission "Allow all the time" for location. So GO is not working in the background as it does not have location information.
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Best Answer

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Hi @sikysikov

    Welcome to the Community! This is already requested before and we are working on it. This permission needs additional google verification though, and it’s only for Android 11+ devices.

    Thanks, lampard

Answers

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Answer ✓
    Hi @sikysikov

    Welcome to the Community! This is already requested before and we are working on it. This permission needs additional google verification though, and it’s only for Android 11+ devices.

    Thanks, lampard
  • sikysikov
    sikysikov Registered Users Posts: 2
    Apprentice Traveler
    Ok, I am glad someone is working on it. Thank you.

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